- Address phone inquiries, resolve issues, facilitate care coordination, and identify requirements
- Perform data entry, create charts, generate reports, and undertake other healthcare tasks
- Efficiently manage calendars and schedules on a daily basis
- Attend to referrals and charting one weekend per month
- Support clinicians with daily challenges related to patient needs
- Undertake projects as necessary
- Track care coordination and case management
- Communicate with both medical and non-medical staff
- Prepare for patient visits by organizing charts, notes, and medical equipment
- Sterilize instruments and equipment post-use
- Proficiency in EMR systems and computers, adept at navigating various platforms
- Strong data entry and typing skills
- Outstanding customer service capabilities
- Keen attention to detail
- Masterful multitasking abilities on a daily basis
- Competitive Compensation
- Positive Work Environment
- Opportunities for Career Advancement
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Intake Coordinator, Scheduler HOME HEALTH AGENCY - Calabasas, United States - MEDQUEST
Description
Job Description
Job Summary
We are looking for a Scheduler and NON-Clinical Case Manager to join us. In this role, you will be in charge of coordinating care, engaging with patients, medical professionals, case managers, families, and all parties involved in meeting the home health needs of patients. To excel in this position, proficiency in data entry, excellent customer service and phone skills, efficient multitasking, and acute attention to detail are vital. Additionally, you will take on various projects to support our team and the patients under our care. The ability to work autonomously and collaborate with a team is crucial. You will also play a role in overseeing the inventory of medical supplies. The perfect candidate will possess robust customer service abilities, a curiosity to explore the medical field, and prior office experience.
Responsibilities
Qualifications
Benefits/Perks