automotive customer service advisor - Wilmington, DE , USA, United States - Pep Boys

Description

Pep Boys Kirkwood Hwy [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering; Follow all policies and procedures related to cash, credit, check, refund and return policies...