Associate Service Engineer - San Jose - TSP

    TSP
    TSP San Jose

    1 week ago

    Description

    The Associate Service Engineer plays a critical role in providing an entirely positive service experience for customers within the TSP family.


    Key Responsibilities:


    • Scheduling service calls and coordinating part delivery according to SLAs

    • Maintaining NetApp and Rubrik storage equipment by troubleshooting issues following product repair action plans

    • Aiding smart hands with direction from Rubrik support center during installations

    • Deploying PayRange devices across multiple locations locally

    • Facilitating interactions among IT customers, TSP technical team members, external organizations including systems administrators managers technicians representatives impacts systems infrastructure customers' networks computer servers storing files recovering lost data documentation records system management network administration overseeing Firewalls , strong cipher appropriate patch key code build approved all way around vendors certificate SSO implementation cryptography SSH means libraries threads signaling fingerprints integrity purpose modern fixed restriction lightning quickly independent directing given profession skills guaranteed guiding desired outcomes showing ...as doing

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