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    Application engineer - Burbank, United States - Habasit Limited

    Habasit Limited
    Habasit Limited Burbank, United States

    2 weeks ago

    Default job background
    Description

    Position:
    He/She provides Technical Support for Customers and Distributors to define the best solution, collaborating with Sales Dept. He/She reports to Application Engineer Manager.


    Key Responsibilities:
    Analyses customers' needs and defines solutions that satisfy their needs.

    Visits customers with Sales team, if necessary, to understand customers' needs and to find solutions to particular issues.

    Supports Customer Care dept for technical issues.

    Collaborates with Fabrication to identify the best solution for Customers.

    Analyzes and solves problems related to products or applications.

    Provides Technical Training to colleagues.


    In case of returns for non-compliance, collaborates with Quality Assurance in the analysis of non-conformities, from a technical/application point of view.


    Education & Background:
    Degree in Mechanical Engineering or equivalent. Minimum experience in an after-sales service or technical assistance.


    Required Competencies & Attitudes:
    Knowledge on manufacturing and production processes (plastic).

    Knowledge of CAD.

    Knowledge of products.

    Good Knowledge of MS Office and Excel.

    Fluent English written and spoken.

    Organizational skills.

    Problem solving.

    Project Management, planning, change.

    Customer orientation.

    Communication skills.

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