- Performs complex on-site diagnostics and repairs on agricultural and/or turf equipment and established Ag Management Solutions (AMS) products.
- Participates in required Service EDUCATE Training programs.
- Supports customer clinics.
- Review and explain any maintenance, repair, or other service concerns directly with the customer and documents on work order.
- Promote and sell dealer service programs directly to customers.
- Establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle.
- Maintains current knowledge of John Deere and competitive products.
- Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment.
- Follows all safety rules and regulations in performing work assignments.
- Complete all reports and forms required in conjunction with work assignments.
- Account for all time and material used in performing assigned duties.
- Maintain a safe working environment and adhere to company safety program at all times.
- 3+ years of experience performing on-site service repairs.
- Outstanding interpersonal and customer service skills.
- Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures.
- Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
- Ability to use Service Advisor and basic computer functions.
- Ability to operate vehicles and equipment used for diagnostic purposes.
- Ability to lift at least 75 lbs. repeatedly.
- Advanced or Master Service Technician certification preferred.
- High School Diploma or equivalent experience required; Associates degree preferred.
- Valid driver's license required; CDL (Commercial Driver's License) preferred.
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Service Technician - Champaign, United States - Talent Strategy
Description
Job Description
Job DescriptionPosition: Service Technician (Field or Shop)
Pay:$18hr.-$30hr. (Experienced Based)
Shift:1st
Location: Champaign, IL
Overview:
Independently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment.May require some direction or guidance from the Service Manager or Shop Foreman.
Responsibilities:
Experience, Education, Skills and Knowledge:
#INDC
