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Sales & Service Representative - Est. - Rocklin, United States - TEKsystems
Description
Sales & Service Representative for Credit Union needed in Rocklin, CA
Job Description:
Support inbound calls from members and perform financial transactions
Proactively identify and recommend the best products and services for members'needs
Maintain knowledge of services such as insurance, investments, and mortgage
Provide 5-star customer service to all members and create a lasting impression
Meet quarterly metrics and service objectives, along with meeting quarterly sales goals
Skills:
Customer Service, Banking, Call Center, Sales, Teller, hospitality, fast paced, banking, credit union, bank call center, mortgage lending
Additional Skills & Qualifications:
Minimum 1 year of previous experience in a fast-paced customer service role required
Ability to listen to member needs and suggest appropriate financial products tailored to their needs
Must be comfortable meeting deadlines and working within a fast-paced environment while providing stellar customer service
Possess excellent listening skills with the ability to ask probing questions, overcome objections, and understand member concerns
Strong critical thinking and decision-making skills
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
