Lifecycle and Customer Marketing Manager - New York - Anrok, Inc

    Anrok, Inc
    Anrok, Inc New York

    1 week ago

    Description

    San Francisco, Salt Lake City, or New York City
    Anrok is the leading AI-driven tax automation platform enabling businesses to expand globally without compliance complexity.
    As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.
    Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance.
    Our customers include:

    • 40% of Forbes Top 50 AI companies
    • 20% of Forbes Top 100 Cloud companies
    • Top companies like Notion, Anthropic, and Cursor
    We're making compliant digital commerce a reality for companies big and small, backed by over $50M from leading investors including Sequoia, Index, and Khosla Ventures.
    We are seeking a data-driven Lifecycle and Customer Marketing Manager to own our customer marketing strategy and lifecycle optimization. This role is critical to nurturing and converting prospects, and driving customer engagement, retention, and expansion through strategic marketing programs.
    In this role, you will
    • Own lifecycle marketing strategy and execution, including auditing current campaigns, aligning cross-functional stakeholders on A/B test roadmaps, executing tests, and reporting on performance.
    • Develop comprehensive customer marketing programs to drive engagement and advocacy, including educational webinars, community events, case study development, referral campaigns, and customer recognition initiatives.
    • Co-own customer retention by working with sales activation and account management teams to map ideal customer onboarding journeys, identify pain points and opportunities, own improvement roadmaps, and project manage cross-team implementations.
    • Own HubSpot as the primary marketing automation platform, designing email campaigns, building workflows, and managing customer segmentation. Align cross-functional teams on customer segments and maintain differentiated communication strategies for each segment.
    • Track key customer metrics including churn rate, and align with cross-functional stakeholders to introduce new metrics such as customer satisfaction, NPS, etc. Own our online community presence with platforms such as G2 to help grow our total reviews and improve our rating/score.
    • Create customer-centric content and advocacy programs that turn satisfied customers into brand advocates and drive organic growth.
    What excites us
    • 5+ years of B2B SaaS marketing experience with focus on lifecycle marketing, customer marketing, or growth marketing.
    • Proven track record of improving customer retention and driving revenue expansion through strategic marketing programs.
    • Hands-on experience with HubSpot including segmentation, automation, A/B testing, and performance analytics.
    • Strong analytical skills with experience tracking customer metrics, cohort analysis, and campaign performance.
    • Excellent project management skills with experience leading multi-stakeholder initiatives.
    • Strong communication skills and data-driven approach to marketing optimization.
    What we offer
    • The equity upside of an early-stage startup with the product-market fit of a later-stage company.
    • Daily lunch and snacks for those working out of our office hubs.
    • Medical, dental, and vision insurance covered 100%.
    • One Medical membership covered, flexible sick benefits, and more.
    • Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
    • Annual team off-sites and in-person opportunities around our growing Anrok hubs.
    • Home office setup stipend to ensure you have the equipment you need to thrive at work.
    At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.

  • Marketing Manager

    1 month ago

    Only for registered members New York $115,000 - $130,000 (USD)

    The Marketing Manager supports the development and execution of integrated marketing campaigns aligned with institutional sales priorities in the US and Canada.We operate a hybrid working model, · with a requirement that our Marketing Manager be in the office · 3 days per week. · ...

  • Marketing Manager

    1 month ago

    Only for registered members New York Full time $120,000 - $160,000 (USD)

    + Bitfarms is building infrastructure to meet the moment in AI and HPC. · + We are at the intersection of energy and technology. · + You will be part of a team shaping the next generation of digital infrastructure. · + A fast-moving environment where innovation and execution go h ...

  • Marketing Manager

    1 week ago

    Only for registered members New York

    We are seeking a strategic, detail-oriented and results-driven Marketing Manager to help bring our product marketing and thought leadership programs to life.Reporting to the VP of Product Marketing this role will plan coordinate and execute marketing initiatives that strengthen B ...

  • Manager, Marketing

    1 month ago

    Only for registered members New York Full time $103,200 - $135,450 (USD)

    We're hiring a Manager to join our Marketing team at Oscar Health. · ...

  • Marketing Manager

    3 weeks ago

    Only for registered members New York

    This role supports a high-impact News Marketing team focused on elevating trusted journalism and building subscription growth. · The News Marketing Strategist will design execute global marketing campaigns driving customer acquisition engagement retention. · A highly reliable pro ...

  • Marketing Manager

    1 month ago

    Only for registered members New York $60,000 - $65,000 (USD)

    The Marketing & Communications Manager is a full-time, salaried position responsible for advancing the visibility, reputation, and brand presence of GALLIM, · Manage and monitor all social media channels · Edit and produce short-form video content · ...

  • Marketing Manager

    1 month ago

    Only for registered members New York

    This role serves as the central hub for the day-to-day management of the company's Brand portfolio, · ensuring that brand stories are told consistently across wholesale,eCommerce,and retail channels.Ideally suited for a detail-oriented marketer with 5–7 years of experience,the Ma ...

  • Marketing Manager

    3 weeks ago

    Only for registered members New York

    We are seeking a talented marketing manager at BPM-PR Firm. You will play a key role in shaping our agency's marketing strategies and executing campaigns to enhance brand visibility, ...

  • Marketing Manager

    2 weeks ago

    Only for registered members New York

    This Vice President-level role offers a unique opportunity to shape the future of finance by leveraging cutting-edge AI and advanced technologies to engage clients and enhance brand visibility. · ...

  • Marketing Manager

    3 weeks ago

    Only for registered members New York

    We are looking for a strategic and hands?on Marketing Manager to work across the full global marketing landscape for a digital news and premium subscription offering.You will design and execute campaigns that attract, nurture, and convert new customers, while also driving retenti ...

  • Marketing Manager

    3 weeks ago

    Only for registered members New York Full time $90,000 - $110,000 (USD)

    We're hiring a well-rounded mid-level marketer to join as our Promoter Marketing Manager. · Growth of our marketplace — drive the acquisition of experts and PR professionals and deepen relationships with existing users. · Build lifecycle and CRM programs to accelerate free → paid ...

  • Marketing Manager

    1 month ago

    Only for registered members New York

    This exciting opportunity at BNY involves leveraging cutting-edge AI and breakthrough technologies to drive transformative solutions. You will contribute to shaping the future of finance. · Develop and implement strategic marketing plans. · Collaborate with cross-functional teams ...

  • Marketing Manager

    4 weeks ago

    Only for registered members New York

    As we expand our marketing capabilities, we are seeking a strategic, · detail-oriented, and results-driven Marketing Manager to help bring our product marketing · and thought leadership programs to life. · Create and edit marketing copy (social media, · email, landing pages, thou ...

  • Marketing Manager

    1 month ago

    Only for registered members New York

    The CRM Campaign Manager leads brand-building marketing based on a comprehensive understanding of the consumer competition business goals and dynamics and the ability to bring this to life via marketing expertise and cross-functional leadership. · ...

  • Marketing Manager

    3 weeks ago

    Only for registered members New York Full time $120,000 - $160,000 (USD)

    Bitfarms is building the infrastructure to meet the moment. Our U.S. expansion and global operations are laying the foundation for scalable, energy-optimized compute designed to support next generation workloads and long-term growth. · ...

  • Marketing Manager

    4 weeks ago

    Only for registered members New York $120,000 - $160,000 (USD)

    We are at the intersection of energy and technology, two industries undergoing massive transformation. Here, your work will have real impact, powering advanced workloads that are driving AI, machine learning, and the digital economy forward. · ...

  • Market Manager

    1 month ago

    Only for registered members New York

    Join a female-owned private family business in the exciting world of beer at Warsteiner. · ...

  • Marketing Manager

    3 weeks ago

    Only for registered members New York

    This is an excellent opportunity for a hands-on, execution-focused marketing professional who thrives in ambiguity, · values strong cross-functional relationships, · takes pride in delivering high-quality work with precision and reliability. · The Marketing Manager will support g ...

  • Market Manager

    1 week ago

    Only for registered members New York

    We are seeking a Market Manager for a full-time role located in New York. The Market Manager will oversee regional business development efforts and drive asset growth with existing clients. · Manage team to execute strategic initiatives. · Analyze market trends to identify opport ...

  • Marketing Manager

    19 hours ago

    Only for registered members New York

    The Marketing Officer will develop and execute marketing strategies targeting executives and senior leaders from various sectors, including technology, healthcare, and industrials. The role involves increasing awareness and generating new business leads through marketing initiati ...

  • Marketing Manager

    3 weeks ago

    Only for registered members New York

    This role focuses on driving end-to-end influencer and creator marketing campaigns that support brand discovery engagement and conversion during key seasonal promotional moments. · Lead influencer and creator marketing campaigns from strategy through execution · Strategize contra ...

Jobs
>
New York City