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Tiverton

    Slot Attendant - Tiverton, United States - Bally's Corporation

    Bally's Corporation
    Bally's Corporation Tiverton, United States

    1 week ago

    Default job background
    Description

    Job Description:

    To promote a high level of customer service while assisting guests on the Gaming floor to enhance the gaming experience for guests and promote a pleasant working environment.

    To provide information regarding promotions and events within Bally's Tiverton.


    Qualifications:

    • Demonstrate knowledge concerning the basic functions of video lottery terminals and game themes
    • Circulate throughout the assigned room(s) on the Gaming floor, remaining visible to guests
    • Demonstrate knowledge concerning Tiverton Casino services, features, attractions, promotions and special events to respond accurately to guest/member's inquiries
    • Assist patrons with game problems
    • Help patrons with directions and information
    • Check machines for lights out, monitor problems, and other obvious problems and give list to Gaming Manager
    • Be aware of suspicious activity and notify security of such
    • Recognize signs of problem gaming and alcohol intoxication
    • Follow the general rules & regulations of Tiverton Casino
    • Follow the rules & regulations of the Dept. of Business Regulations and RI Lottery
    • Have knowledge of Evacuation Procedures and any responsibilities
    • Perform other tasks that shall be assigned from time to time


    Requirements:

    • Must demonstrate the ability to maintain physical stamina and proper mental attitude to work under pressure and/or when dealing with difficult situations and meeting deadline.
    • Must be able to stand and/or walk for prolonged periods of time and to frequently bend, reach and kneel.
    • Must maintain a professional, well-groomed appearance, adhering to the Tiverton appearance standards.
    • Must demonstrate regular, predictable attendance.
    • Must be able to work late nights, weekends and holidays.
    • Customer service experience preferred.
    License

    Requirements:
    Rhode Island Department of Business Regulations Gaming Operations License


    Working Conditions:

    • May be exposed to noise, smoke, and odors.
    • Environment may be loud for long periods of time
    • Working with others and independently.
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