EVV & Assessment Services - Account Coordinator, EVV - Pensacola

Job summary

Responsibilities

• Answer inbound calls to assist and educate callers on the utilization of AssuriCare's services
• Gather information from callers and complete accurate data entry
• Deliver outstanding customer service via phone and email displaying professionalism empathy a sense of urgency and a genuine willingness to help
• Independently process caller requests accurately and promptly in AssuriCare's proprietary system escalating as appropriate
  

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  Job description

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