Research and Data Analyst - Los Angeles, United States - ProSearch

Description

POSITION OVERVIEW: The Research and Data Analyst in a strategic account management team, plays a critical role in guiding the team's decisions and strategies through data-driven insights. They are integral to the strategic account management team, providing the insights necessary to tailor strategies, improve client relationships, and drive successful outcomes.

RESPONSIBILITIES:

• Conducts high-level, customizable research and analysis in legal, business, and other subjects to support the firm's clients and practices as well as its business development and strategic initiatives.
• Gather and manage client-related data from various sources, including sales figures, client feedback, market trends, and competitor information.
• Analyze complex datasets to identify patterns, trends, and insights relevant to the strategic account. This involves using statistical methods, predictive modeling, and data visualization techniques.
• Develop regular reports and dashboards that provide actionable insights to the team. These reports should highlight key performance indicators (KPIs), progress against goals, and areas for improvement.
• Study client interactions, purchase history, and feedback to understand their behavior and preferences. This helps in customizing services or products to better match client needs.
• Monitor market trends and conduct competitor analysis to understand the external environment. This includes identifying threats and opportunities that could impact the strategic account.
• Use data-driven insights to support strategic decision-making. This includes providing recommendations on account growth opportunities, risk management, and resource allocation.
• Work closely with other team members, such as the marketing specialist and product manager, to align strategies and initiatives with the insights derived from data analysis.
• Develop forecasts and predictive models to anticipate future trends and client needs. This helps the team to be proactive in strategy formulation.
• Continually seek ways to improve data collection and analysis processes for greater efficiency and accuracy.
• Keep abreast of the latest data analysis tools, techniques, and industry trends to ensure the use of best practices.

QUALIFICATIONS (KNOWLEDGE, SKILLS, AND EXPERIENCE):

• Excellent written and verbal communication skills
• BA/MBA in Data Science, Statistics, Economics, Business, or related field.
• Proficiency in data analysis tools such as SQL, Python, R, Excel, and data visualization tools like Tableau or Power BI.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills to translate complex data into understandable and actionable insights.
• Attention to detail and accuracy.
• Ability to work collaboratively in a team environment.
• Experience in predictive modeling and statistical analysis.
• Understanding of the industry and market in which the strategic account operates.

PHYSICAL REQUIREMENTS:

• Repetitive movement of hands and fingers-typing and/or writing.
• Have close visual acuity to perform an activity such as: viewing a computer terminal, extensive reading.
• Occasional standing and walking.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.