Managed Identity Engineer - Nashville, United States - Conversant

Description

Conversant Group is an IT infrastructure and security consulting company founded in 2009 and based in Chattanooga, TN. We are the

world's first Civilian Cybersecurity Force , dedicated to defeating cyber terrorists.

To do so, Conversant Group is organized into three battalions:

Athena7

which provides infrastructure assessment, strategy and remediation,

Grypho5

which offers ongoing managed protection, and

Fenix24

which provides rapid restoration in case of a cyberattack.

Grypho5 offers comprehensive managed services packages that provide our customers with a high-performing, secure infrastructure that stays one step ahead of the cyberterrorists that are constantly probing an organization's defenses.

The Managed Identity III role will be principally responsible for managing and maintaining the operational readiness of email and identity solutions.

This role will report to the Support Services Manager and is 100% remote.

An ideal candidate will be able to:

• Perform engineering tasks to maintain full operational readiness of identity solutions
• Handle client incidents and escalations
• Install, configure, and audit identity solutions

Responsibilities

Perform engineering tasks in support of identity protection services
Handle client satisfaction escalations and incidents
Install, configure, and audit identity protection platforms and applications
Review and consult on product, solution, and client change control requests
Understand the client's end goals and help create a plan to achieve them
Perform other tasks as needed to support Identity Protection Practice Group initiatives
Participate in an on-call rotation
Preferred Skills

Demonstrated practical expertise in Active Directory, Exchange, Azure AD, CrowdStrike Identity Protection, Enzoic, Intune, eSentire, and Mimecast
Communicate effectively in any form or medium
Manage dynamic and competitive priorities
Organize complex technical tasks for multiple clients at once
Information technology and managed services best practices
Conversant with information technology and managed services best practices
Experience with service delivery in a managed services practice organization
Server, network, storage, and or security support experience
Practical application of InfoSec principles
Qualifications

3-5 years of cyber security identity experience
Bachelor's degree in information technology, related field, or equivalent work history
Microsoft Active Directory and Exchange, Azure, AWS, and/or Mimecast are highly desired
Industry certifications in Microsoft, Citrix, and VMware desired
Experience working for and within IT for the legal industry
Why work for us?

We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster
We truly value our employees and provide an extraordinary package to prove it, including:
Internal and external learning & development opportunities, including career advancement.
Scheduled & flexible PTO programs.
Fully remote work options.
Family friendly programs
Regular team building events.
Join the world's first Civilian Cybersecurity Force and take your career to the next level

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