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    Bartender - Nashville, United States - HYATT Hotels

    HYATT Hotels
    HYATT Hotels Nashville, United States

    4 weeks ago

    Default job background
    Description
    Summary:
    Dream Nashville is looking for bartenders who are excited, qualified, hard-working, individuals with a passion for
    hospitality and a commitment to superior guest service. Experience with Micros, high volume, and/or extensive cocktail
    training are all beneficial but not required. The Bartender is responsible for creating and serving beverages to the
    customer's specifications, while working in a fast-paced environment. Need excellent guest relations and
    communication skills and the ability to work a flexible schedule.

    Duties & Functions

    •Knows all drink recipes, wines by the glass, and menu and prices to effectively promote to guests.

    •Performs duties in accordance with established company policies for drink size, recipe, and proper glassware.

    •Adheres to all company safety and sanitation policies and procedures

    •Handle cash transactions in accordance with the property's cash handling policy

    •Maintains current knowledge of hotel culture, amenities, and services, events in the area, points of interest, and
    services in the area

    •Performs complete bar setup, including ice, garnish, glassware, etc.

    •Works as part of a team

    •Portrays a positive and professional attitude

    •Provides prompt, professional, friendly, and personalized service to our guests

    •Provides help and support to all fellow colleagues

    •Communicates to FOH and BOH support staff including managers and chefs

    •Learns from and teaches fellow colleagues (learn by listening, lead by example)

    •Performs opening side work and set up station

    •Attends and participates in any training sessions, department meetings

    •Always smiles and greets guests warmly and genuinely

    •Provides professional and exceptional food and beverage service

    •Records and places proper food and beverage orders in POS

    •Delivers food and beverages to guests

    •Listens to guests and anticipates their needs

    •Responds to guests' questions and their needs

    •Proper serving of wine and alcohol (with awareness)

    •Presentations and reconciliation of checks

    •Collects cash from guests/performs credit card authorizations and services

    •Properly executes closing procedures

    •Runs POS daily server financial report

    •Completes closing financial paperwork

    •Completes closing side work for specific table sections

    •Re-stocks bar

    •All other tasks and duties as assigned

    Qualifications:
    • 1-2 years of beverage knowledge
    • Previous hospitality experience preferred
    • Experience in a high volume restaurant is a must Requires knowledge, skill and mental ability equivalent to
      completion of 2 years of high school
    • Must have a working knowledge of beer, wine, liquor and common drink recipes. Requires basic math skills and
      the ability to handle money and operate a cash register or POS system.
    • Alcohol awareness certification and/or food service permit as required by local or state government agency.
      Food service and/or other certification as required
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