Lead Health System Specialist - Tampa, United States - Department Of Veterans Affairs

Description

Summary

The incumbent serves as a Lead Health Systems Specialist - C&P Specialist. They are assigned to the Credentialing and Privileging (C&P) Office at a VA Medical Center (VAMC) and is responsible for providing lead administrative, consulting, technical direction and support to the C&P Specialists, C&P Manager and to program operations. They perform a variety of C&P duties in an extremely complex VAMC or Health Care System (HCS) environment which is constantly evolving.

Duties

Duties include, but may not be limited to the following:

• Providing oversight and input regarding compliance with VHA policies, directives, memos, notices, The Joint Commission (TJC) standards, recommendations by the Office of Inspector General (OIG) and Government Accountability Office (GAO) and other internal or external auditors and reviewers as appropriate.
• Collecting relevant data and making informed decisions to ensure qualified health care professionals are providing appropriate care in appropriate settings.
• Considered a subject matter expert (SME) to providers and service chiefs regarding routine and complex matters related to C&P including provider competence for the ongoing provider practice evaluation (OPPE) and focused provider practice evaluation (FPPE).
• Serves as lead specialist over a group of C&P Specialists. Responsible for assigning, monitoring, and reviewing the work performed by subordinate team members.
• Trains or arranges for the training of team members in methods and techniques of technical skills and team building and working in teams to accomplish tasks or projects.
• Maintains reference materials, project files and relevant background documents and makes available policies, procedures, and written instructions from the C&P manager.
• Serves as a first level point of contact for the offices specialists by providing high-level consultation advice and guidance and serves as a first level diffuser in difficult situations.
• Participates in policy and decision-making initiatives.
• Ensures quality assurance in the VAMC's C&P program.
• Utilizes evaluation results to make suggestions and improve organization/program performance.
• Conducts and oversees internal controls and audits.
• Serves as a consultant and provides guidance to VAMC leadership and C&P Office Specialists on all matters pertaining to the facility's C&P program.
• Perform other duties as assigned.