Customer/1 Billing Tester - Syracuse - Client Company

Description

Seeking a Customer/1 Billing Tester with an energy utility background the resides in the Syracuse, NY or Waltham, MA area


Duration:
contract position 6-12 months

Work locations:
Syracuse, NY or Waltham, MA (hybrid/2-3 days onsite)

Key Responsibilities

• Design and execute test cases and test plans specifically for Customer/1 (or similar CIS) billing modules, including rates, meter reads, adjustments, and payment processing.
• Verify complex utility rate calculations (e.

g., Time-of-Use, tiered rates) to ensure regulatory compliance and revenue accuracy.

• Identify, document, and track defects using a standard defect management tool (e.

g., JIRA, Azure DevOps).

• Collaborate with business analysts and development teams to understand requirements and functional changes.
• Support UAT (User Acceptance Testing) activities and provide clarity on testing scope and results.

Required Qualifications
-3+ years of dedicated experience in QA testing within the energy utility sector.

• Deep functional knowledge of the Customer/1 platform (or a similar Customer Information System/Billing System like SAP IS-U, Oracle CC&B, etc.)

.

• Proven ability to work with large data sets and perform data validation across systems.
• Excellent analytical, problem solving, and communication skills.

Preferred Skills (Bonus Points)

• Experience with SQL for backend data validation.
• Familiarity with automation testing tools (e.

g., Selenium, ReadyAPI).

• Knowledge of meter to cash processes.