Jobs
>
Theodore

    Service Writer - Theodore, United States - CraneWorks, Inc

    CraneWorks, Inc
    CraneWorks, Inc Theodore, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionDescription:

    Position Summary

    The Service Writer will maintain accurate and on-time reports and records related to the service department operation. The individual will ensure all charges related to work orders are posted properly and closed in a timely basis. Vendor invoices will be filed and provided to AP with proper supporting elements as they are received.

    Duties & Responsibilities:

    • Open work orders as directed by the Service Manager and maintain control until closed and invoiced
    • Handle repair order charges, warranty validation & claims coverages, calculating of charges, submission and follow-up
    • Create and track purchase orders as directed
    • Keep up to date with changes to PO amounts and any other info and provide to AP
    • Develop cost estimates
    • Track repairs and their causes, scheduling technicians and process warranties
    • Maintain a clean and safe work area and cares for shop tools and equipment assigned to the technician
    • Ability to safely operate equipment
    • Follow all safety rules and regulations in performing work assignments
    • Handle service department filing and records
    • Update customer profiles using equipment, hours or other information from the customer work orders.
    • Maintains accessories and supplies and prepares replacement orders for the Service Manager's approval
    • Assist in handling customer complaints and concerns
    • Track damaged equipment and make sure the problem is corrected
    • Estimate time to make repairs and schedules appropriate technician
    • Greet customers immediately in a courteous manner
    • Completes other duties as assigned
    Requirements:

    Qualifications & Skills:

    • Must have good communication and customer service skill
    • Effective written communication skills
    • Experience working in a service department
    • Ability to write and work on routine reports and correspondence
    • Ability to negotiate customer complaints to a satisfactory resolution
    • Experience with common dealership or point of sale computer systems
    • Good computer skills
    • Knowledge of office procedures
    • Good organizational ability
    • General understanding of mechanical/technical terms.

    Education & Experience:

    • High School Diploma or equivalent required
    • Equipment service and maintenance experience preferred

    License & Certification:

    • Valid Driver's License with acceptable driving record

    Working Conditions:

    Work is performed in an office environment, equipment shop environment, or job site. Noise, fumes, and chemicals associated with a shop environment is expected.

    Physical Requirements:

    • Prolonged periods of sitting at a desk and working on a computer
    • Must be able to lift up to 50 pounds
    • Must be able to climb on and off heavy mobile equipment safely
    • Frequently walk on uneven surfaces, including natural ground in varying weather conditions
    • Regular and predictable attendance is required

    Travel Requirements:

    • None or infrequent
  • ALL Crane Service, LLC

    Entry Level Service Technician

    1 week ago

    ALL Crane Service, LLC Theodore, United States

    Entry Level Service Technician & Mechanic - Crane & Heavy Equipment · ALL Crane Rental of Alabama, LLC · Theodore, AL · Position Summary · ALL Crane Rental of Alabama, LLC is seeking a Crane and Heavy Equipment Service Technician & Mechanic. This is a full-time, non-exempt posit ...

  • Rush Enterprises

    Mobile Diesel Technician

    1 week ago

    Rush Enterprises Theodore, United States

    The Mobile Service Technician is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and rem ...

  • Rush Enterprises

    Mobile Diesel Mechanic

    1 week ago

    Rush Enterprises Theodore, United States

    The Mobile Service Technician is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and rem ...

  • ALL Crane Rental of Alabama, LLC

    Entry Level Service Technician

    2 weeks ago

    ALL Crane Rental of Alabama, LLC Theodore, United States

    Job Description · Job DescriptionEntry Level Service Technician & Mechanic - Crane & Heavy Equipment · ALL Crane Rental of Alabama, LLC · Theodore, AL · Position Summary · ALL Crane Rental of Alabama, LLC is seeking a Crane and Heavy Equipment Service Technician & Mechanic. This ...

  • ALL Crane Rental of Alabama, LLC

    Service Technician

    3 weeks ago

    ALL Crane Rental of Alabama, LLC Theodore, United States

    Job Description · Job DescriptionService Technician & Mechanic - Crane & Heavy Duty Truck · ALL Crane Rental of Alabama, LLC · Theodore, AL · Position Summary · ALL Crane Rental of Alabama, LLC is seeking a Service Technician & Mechanic - Crane & Heavy Duty Truck. Hands-on exper ...

  • Meineke Car Care Centers

    Service Advisor

    1 week ago

    Meineke Car Care Centers Mobile, United States

    Benefits: · * Health insurance · * Paid time off · * Vision insurance · Benefits/Perks · * Competitive Compensation · * Career Advancement · * Training and Development · * Comprehensive Benefits Package · * Employee Discounts · * Positive Work Environment · * Locally-Owned · * Cu ...

  • Mondelez International

    Part-time Nabisco Merchandiser/Order Writer

    4 days ago

    Mondelez International Mobile, United States Part time

    Job Description · Join our Mission to Lead the Future of Snacking AT Mondelēz International · Part Time Nabisco Merchandiser/Order Writer · Join our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship bu ...

  • Serco North America

    Navy Planner

    1 week ago

    Serco North America Pascagoula, United States

    Position Description : · Serco supports the Navy as prime for their Amphibious Warfare program. Located in Pascagoula, MS, the Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft, Air Cushion (LCAC), the configuration and engineering ma ...

  • Mondelez International

    Part-time Nabisco Merchandiser/Order Writer

    2 weeks ago

    Mondelez International Daphne, United States Part time

    Job Description · Join our Mission to Lead the Future of Snacking AT Mondelēz International · Part Time Nabisco Merchandiser/Order Writer · Join our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship bu ...

  • Commonwealth of Pennsylvania

    Motor Vehicle Program Inspector

    5 days ago

    Commonwealth of Pennsylvania Satsuma, United States

    Do you want to contribute to the safety of Pennsylvania's roads? The Bureau of Motor Vehicles is seeking a skilled individual to assist in maintaining the state's vehicle safety inspection programs. As part of this role, you will be responsible for ensuring program compliance and ...

  • Commonwealth of Pennsylvania

    Motor Vehicle Program Inspector

    5 days ago

    Commonwealth of Pennsylvania Satsuma, United States

    Do you want to contribute to the safety of Pennsylvania's roads? The Bureau of Motor Vehicles is seeking a skilled individual to assist in maintaining the state's vehicle safety inspection programs. As part of this role, you will be responsible for ensuring program compliance and ...