Accounting Systems Administrator - San Marcos, CA

LOCATION: HYBRID – SAN MARCOS, CA · FSLA STATUS: FULL-TIME, EXEMPT · ABOUT AVOYA · Avoya Travel is transforming how people plan and book vacations by connecting travelers with expert travel professionals through our innovative platform. We're one of North America's fastest‑growin ...

Job description

LOCATION: HYBRID – SAN MARCOS, CA

FSLA STATUS: FULL-TIME, EXEMPT

ABOUT AVOYA

Avoya Travel is transforming how people plan and book vacations by connecting travelers with expert travel professionals through our innovative platform. We're one of North America's fastest‑growing travel companies, delivering exceptional service, exclusive offers, and memorable travel experiences.

Our team shares a passion for exploration, service, and achieving remarkable results. We offer competitive pay and benefits, flexible remote and hybrid work options, ongoing learning opportunities, and generous travel perks—all within a fun, supportive, and collaborative culture focused on wellness and work/life balance.

We're looking for talented individuals who thrive in innovative, team‑oriented environments to join our growing organization.

ABOUT THE OPPORTUNITY

Avoya Travel is hiring a full‑time, experienced Accounting System Administrator to manage, configure, and optimize the Company's NetSuite ERP platform. Serving as the bridge between technical administration and core financial operations—including Accounts Receivable, Accounts Payable, General Ledger, and Revenue Recognition—this role ensures that NetSuite supports accurate, efficient, and compliant accounting processes.

The ideal candidate will design, enhance, and maintain end‑to‑end workflows within NetSuite, driving process improvements that increase scalability, strengthen internal controls, and support timely financial reporting. This position partners closely with Accounting, Finance, Operations, and Technology teams to ensure a successful NetSuite implementation and ongoing system excellence. The Accounting System Administrator plays a critical role in enabling data integrity, operational efficiency, and the overall financial health of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

System Administration

• Day-to-day management of NetSuite, including user roles, permissions, and security
• Day-to-day management of proprietary software Agent Power
• Customizing forms, fields, and workflows to support business processes
• Assisting with month-end close, financial reporting, and compliance
• Building dashboards, KPIs, and saved searches
• Maintaining integrations with third-party systems like Banks

Accounting Process Design & Optimization

• Own and continuously improve core accounting processes within the NetSuite environment (e.g., record-to-report, procure-to-pay, order-to-cash)
• Identify inefficiencies, risks, and manual workarounds; implement scalable solutions
• Standardizing accounting workflows, policies, and procedures across teams
• Document processes, controls, and SOPs
• Proactively trouble shoot and resolve any NetSuite related issues

Controls, Compliance & Risk Management

• Ensure accounting processes comply with GAAP, internal controls, and regulatory requirements
• Support internal and external audits by maintaining strong process documentation and controls
• Identify control gaps and partner with stakeholders to remediate issues

Cross-Functional Collaboration

• Partner with Accounting, Finance, Business Intelligence, and Operations teams to align processes
• Serve as a key NetSuite liaison between accounting with other departments
• Support new system implementations, upgrades, and automation initiatives

Reporting & Continuous Improvement

• Develop KPIs to measure process effectiveness and efficiency
• Monitor performance metrics and drive data-backed improvements
• Lead or support process improvement projects

Change Management & Training

• Act as key liaison between Avoya Accounting, NetSuite technical team and Implementation partners
• Lead change management efforts for new processes or tools
• Train other team members in updated NetSuite procedures and best practices
• Promote a culture of continuous improvement and operational excellence
• Assist with other tasks and/or special projects as required

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

• Proficiency in NetSuite platform (custom records, CSV imports, page layouts)

• Strong understanding of GAAP, Order-to-Cash, and Procure-to-Pay processes

• Excellent analytical thinking, problem-solving, and communication

• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Strong data analysis skills
• Knowledge of advanced Excel functions and data visualization tools a plus
• Proficiency in SQL – manage and manipulate relational databases

Remote Work Expectations:

• Able to maintain productivity in a professional home setting with minimal distractions.
• Requires reliable internet, consistent communication with leadership, and—when applicable—dependable childcare or eldercare arrangements.
• Must uphold confidentiality standards for all company and people‑related information.

Professional Expectations:

• Maintains a professional and tidy appearance (virtually or in person) during meetings and calls.

EXPERIENCE AND/OR EDUCATION

• A minimum of five (5) years of hands-on accounting experience, including process improvement and/or system administration roles
• Multiple years of NetSuite administration, specifically within finance/accounting-heavy environments.
• A BA in Accounting, Finance, or related field required or equivalent
• CPA or CMA certification a plus

PHYSICAL REQUIREMENTS

• Ability to receive and setup company laptop, 15" monitor, keyboard, headset, and mouse (all less than 5-lbs each).
• Ability to work in a primary stationary job from a laptop computer (ability to accurately type, read, review, write, etc.).
• Ability to speak English clearly, in a friendly manner, and at an appropriate volume over the company's provided phone system, Microsoft Teams, or in person as needed.
• Ability to work a varied schedule including nights, weekends, and holidays as needed.

While we encourage employees to apply even if they don't meet every listed qualification, please be aware that internal candidates who require additional training or development may be offered a starting salary on the lower end of or below the established range. This flexibility allows us to prioritize your career growth while ensuring the compensation remains aligned with the current level of experience brought to the role.

Avoya Travel offers competitive pay, flexible schedules (in‑office, hybrid, and remote), and comprehensive benefits- including medical, dental, vision, and a wide range of ancillary coverages—available to full‑time employees starting the first of the month after hire. We also provide a 401(k) with 4% employer match, immediate vesting and travel discounts.

For in‑office or hybrid employees, our San Marcos office features a casual dress code, stand‑up desks, complimentary snacks and beverages, an employee arcade, and a wellness/relaxation room.

Avoya is proud to be an equal opportunity employer committed to diversity and inclusion. All qualified applicants receive consideration without regard to any protected characteristic.

We use E‑Verify, conduct professional references and background checks, and require an arbitration agreement as a condition of employment.