Military Service Member Counselor - St Paul - beBeeCareAdvocate

    beBeeCareAdvocate
    beBeeCareAdvocate St Paul

    1 week ago

    Job title: Contact Center Triage Consultant

    Description

    Customer Support Specialist

    We are seeking a skilled Customer Support Specialist to join our team. In this role, you will provide exceptional support and services to military service members and their families through Non-Medical Counseling (NMC) programs.

    • You will assess caller needs for first-call resolution, utilizing your excellent communication skills to resolve issues efficiently.
    • Educate participants on specialty program offerings, providing clear guidance on available resources and services.

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