Lodge Desk Clerk - West Liberty, United States - State of West Virginia

Description

Salary : $22, $40,773.00 Annually

Location : Summers County, WV

Job Type: Full-Time Permanent

Job Number: NR24-54 PSA

Department: Commerce - Natural Resources

Opening Date: 05/09/2024

Closing Date: 5/24/2024 11:59 PM Eastern

LOCATION OF VACANCY: SUMMERS

Nature of Work

Parks/Pipestem Resort State Park/Summers County Under general supervision, this person will assist with the daily operations of the reservation, front desk, and call center at Pipestem Resort State Park. Employee will be responsible for greeting guests, checking them in and out of their rooms, collecting money for lodging and services, and giving receipts. Receives and processes reservations by mail, phone, or in person. Makes shelter and camping reservations, including typing and balancing this with accounting. Assigns rooms and cabins based on availability. Prepares daily bank deposits, revenue reports, and other related reports. Handles emergency calls that might need 911 responses. Dispatches maintenance and housekeeping requests for guests, using a two-way radio system. Answers switchboard and routes calls. Mails brochures and other informational material. Posts weather daily for guests. Verifies that all printed material is on hand, if not, makes copies for distribution. Displays brochures and other material in the desk area and other assigned areas. Types and files related paperwork. May oversee and coordinate work of other Lodge Desk Clerks. Must be able to multitask. Must be able to communicate easily and clearly, both orally and in writing. Must be able to type and file accurately and efficiently. Must be able to coordinate the work of others. Ability to perform mathematical calculations. Must be available to work all shifts. Performs related work as required. Regular attendance required.

Click The APPLY Link To Apply Online.

IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.

ATTENTION: Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified If you are claiming Veterans preference, please submit "MEMBER 4" form and/or your VA Letter. Protecting your personal information is our highest priority. If your official transcript, training/licensure, or Veterans documentation contains your Social Security Number and/or birthdate, please redact that information before submitting it to the Division of Personnel.

Please attach documents to the online application before submitting it. Or, you may email it to: or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV

This announcement is for one (1) or more specific vacancies and only applies to the location(s) indicated. Your application will remain active for this job for one-hundred eighty (180) days or until the job is filled. Application for this job does not automatically qualify you for other positions. Be sure to submit your application for each position of interest. To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete a Job Interest Card from the slide-out menu located at the top left of our Job Opportunities page.

Minimum Qualifications

Training: Education equivalent to graduation from a four-year high school.

Experience: No previous experience necessary.
Substitution: A combination of completion of the eighth grade and one year of full-time or equivalent part-time paid experience in retail sales or reservation/registration-desk-related work may substitute for the training.

***DETAILS OF RELATED EXPERIENCE MUST BE SHOWN IN THE WORK EXPERIENCE SECTION OF YOUR ONLINE APPLICATION***

Other Information

Special Hiring Rate:

• $15.00/hour - Tygart Lake State Park and Pleasants Creek Wildlife Management Area (SPB 3024)

State employment offers a variety of benefits.

01

This job requires education equivalent to graduation from a four-year high school. You may also qualify with a combination of completion of the eighth grade and one year of full-time or equivalent part-time paid experience in retail sales or reservation/registration-desk related work.How do you qualify?

• I graduated from a standard 4 year high school.
• I have education equivalent to graduation from a four-year high school.
• I have a combination of completion of the eighth grade and one year of full-time or equivalent part-time paid experience in retail sales or reservation/registration-desk related work.
• I do not qualify in one of the above mentioned ways.

02

Please choose the situation that best describes you. (Remember, all work experience must be detailed in the Job Duties section of your application.)

• I have less than 1 year of paid general customer service experience.
• I have at least 1 year but less than 10 years of paid general customer service experience.
• I have at least 10 or more years of paid general customer service experience OR I have at least 1 month up to less than 5 years of paid Lodge Desk Clerk or Lodge Guest Services experience, hotel desk clerk experience or closely related hospitality experience.
• I have at least 5 or more years of paid Lodge Desk Clerk or Lodge Guest Services experience, hotel desk clerk experience, or closely related hospitality experience.
• None of the above.

03

Mark the highest level of education you have COMPLETED.

• Graduated from High School or the equivalent
• Some Business/Vocational/Trade School but did not graduate
• Some College but did not graduate
• Graduated with an Associate's degree from an accredited college or university
• Graduated with a Bachelor's degree from an accredited college or university
• Graduated with a Bachelor's degree and some Graduate Hours but no Master's Degree
• Graduated with a Master's degree from an accredited college or university
• Graduated with a Master's degree and some post-graduate hours but no PHD
• Graduated with a JD/Doctorate Degree/PHD
• None of the above options pertains to me. (Example: Less than high school.)

04

If you have completed a post-high school degree, please state your major. If you have not completed a post-high school degree, please put N/A.

05

Were all of the jobs listed in your application paid?

• Yes
• No

06

If you answered NO to the above question, please list below the names of the employers for which you did not receive compensation. Compensation may not only be salary or wages. It may be room and board, gas mileage, etc.If you answered YES to the above question, please put NONE.

07

Confirmation. By submitting my application I confirm and agree that all application statements are correct. I further understand that all my information is subject to verification and any misrepresentation is grounds for permanent disqualification.

• I confirm the above statement.

Required Question