Field Services Support Specialist with Security Clearance - Fort Meade, MD, United States - LG-TEK

Description

Functional Responsibility:
The Field Services Support Specialist responsibilities may include supporting various customer areas to include candidate processing activities, pre-employment activities, new hire activities, pre-deployment/deployment/post-deployment activities, global workforce activities, administrative activities, travel scheduling and reimbursement activities, payroll activities, preparing briefings (for different audiences, technical, non-technical, etc.), providing presentations
Other key functions include developing problem-solving strategies/methods, record keeping, processing mail, meeting with vendors, maintaining calendars/schedules, preparing property accountability documents, and other key activities associate with human resources functions

Professional Experience:
Demonstrated experience in customer service principles (i.e
planning and scheduling, presentation and briefing techniques, problem solving strategies/methods, record keeping, writing styles (writing for different audiences, technical, non-technical, etc.), use of computers and internet/intranet connectivity skills, internal and external customer relations, issue/problem resolution, operating general office equipment, organizational leadership, presenting and promoting ideas and initiatives, process improvement, data/information management, oral and written communication, organizational representation, teaming, time management; reports and documentation
Demonstrated experience in Microsoft Office Suite of products (e.g
EXCEL, Word, Outlook, PowerPoint and SharePoint), and have basic application trouble-shooting skills
Experience in conducting on-the-job-training (OJT)
Knowledge of Windows operating systems
Ability to independently troubleshoot local software applications
Demonstrated knowledge of multimedia equipment and its use in the classroom
Knowledge of and skill in performing routing functions of media technology, equipment and multimedia systems
Demonstrated experience in technology support
Demonstrated experience in the operation, set-up and use of instructional media technology equipment and systems

Education Requirements:
High school diploma or equivalent and four years experience; Bachelor's degree a plus
Society of Human Resources Management (SHRM) membership or administrative certifications, a plus.