Hotel Night Auditor - Christiansburg, United States - Econolodge Hotel

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Make sure every hotel guest has a pleasant stay
• Process additional administrative, bookkeeping. and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

• Diploma or equivalent from high school is required; some college is desired
• Excellent customer service and communication skills are required
• Requires a flexible schedule that allows for overnight shift hours
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required