Business Analyst - Alameda, United States - Tata Consultancy Services

    Tata Consultancy Services background
    Description
    JobTitleSalesforceSr. Business Systems AnalystRelevantExperience (inYrs)7+MustHave Technical/Functional Skills

    • Bachelors degree with a minimum of 7 years ofexperience in a business/systems analyst role working in a matrixedenvironment
    • Strong analytical skills, able to draw conclusions fromdata, manage information, identify trends and make recommendations
    • At least 5-7 years of experience supporting softwaredevelopment utilizing Agile Scrum, Kanban and/or Waterfall methodologies
    • Experience with JIRA for writing requirements (UserStories) and backlog management
    • Ability to plan, execute small to medium sized projectsand manage global stakeholders
    • Minimum 2 years of experience working with a CRM,Salesforce platform (Service Cloud) preferred
    • Ability to create dashboards and operational reports,preferably in Salesforce Service, Power BI or Workbench
    • Ability to work directly with stakeholders to documentbusiness requirements
    • Ability to write UAT test scripts and manage completionof business partner testing within schedule
    • Medium to advance proficiency in Microsoft Word andExcel