Deskside Support Engineer - Indianapolis, United States - AXA XL Group

Description

Job Description

Deskside Support Engineer (Assistant Manager ) (
Job Number:
D What will your

Were looking for someone who has these abilities and skills:

• Strong technical knowledge and working experience with Microsoft products including email, Client, Server, Network and Telephony technologies, Mobile Computing, Directory Services, and overall understanding of infrastructure, desktop, and applications technologies and architecture.
• Ability to work in a fast paced, high pressure work environment.
• Strong ability to multi-task and work on tasks and projects while being interrupted by users and colleagues requesting support; ability to constantly re-prioritize tasks is a must.
• Ensure the Colleague Services organization maintains high colleague satisfaction measured through adherence of SLAs and results of colleague feedback.
• HP Desktops / Laptops

* iPads / iPhones & Smart Phone Technologies

• Cisco IP Phone Systems
• Working knowledge of inTunes (MDM)
• Microsoft Office 360

Also including Project, Visio & Teams

• Microsoft Exchange 2010 / SharePoint 2012
• Citrix XenApp/Netscaler Suite
• Antivirus Enterprise Solutions
• IT Helpdesk Solutions

Preferred Service Now

• Polycom / Cisco VC Solutions
• Crestron AV Systems
• Networking & VPN Concepts

Location
:

IN-HR-Silokhera Gurgaon


Work Locations
:

IN Gurugram 14th Floor - Block B2 Silokhera


WTP
14th Floor - Block B2Silokhera

Silokhera Gurgaon

122001

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