Medical Records/Copy Room Clerk - Athens, United States - Heaton Eye Associates

Description

About the Practice:Heaton Eye Associates has been serving East Texas vision needs for more than 40 years, with three locations offering state-of-the-art technology and services, including primary vision care, pediatrics, oculoplastic, glaucoma, cosmetic, and world-class laser surgery. Recently, Heaton Eye was named Best Place in East Texas to have LASIK by Tyler Morning Telegraph readers. Our dedicated physicians strive to enhance the quality of our patients' lives by providing reassurance, improving and maintaining vision, and preventing blindness through treatment and education.

About the Area:Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tag line is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.

Job Summary:Responsible for delivering outstanding customer service while performing a variety of patient relations, clerical and business office functions that are necessary for the efficient daily operation of the clinic.

Experience:
Minimum one-year office experience
Minimum 6 months medical office experience preferred

Education:
High School diploma or equivalent

Duties and Responsibilities:

• Secure and Maintain Medical Records in Athens location
• Respond to Medical Records requests accordingly
• Greet, check in, and assist patients as needed
• Assist Surgery Counselors with administrative tasks
• Provide exceptional customer service to patients via phone and in person
• Perform a variety of tasks as needed to support front and back office staff

Qualifications and Skills:

• General knowledge of practice management software
• Positive attitude
• Dependable
• Multi-task oriented
• Good communication skills
• Able to handle patient complaints in customer service fashion
• Bilingual preferred

Benefits:

• Affordable Health and Dental
• Vision Care
• Life Insurance
• PTO
• 401K