2026 Admissions & Guest Relations Supervisor - Glendale - Hurricane Harbor Phoenix

    Hurricane Harbor Phoenix
    Hurricane Harbor Phoenix Glendale

    2 days ago

    Full time
    Description
    Overview:

     
    This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ. It features a competitive hourly rate of $19.00, along with perks such as: 

    • Free entry to any Six Flags Park for all employees 

    • Additional complimentary tickets for friends & family 

    • Flexible scheduling 

    • Daily & weekly pay options available

    As an Admissions Supervisor, you will play a key leadership role in creating a positive first impression for our guests. You will oversee daily Admissions and Guest Relations operations, support and lead frontline team members, and ensure smooth, efficient, and guest-focused experiences at the front gate.

    Responsibilities:

     Oversee the daily operation of the Admissions and Guest Relations areas 

    • Perform all Admissions and Guest Relations duties as needed 

    • Assist with creating, maintaining, approving, and adjusting schedules and timesheets for Admissions team members, including Phone Operators, Guest Relations, and Lost Parents 

    • Motivate employees through coaching, feedback, and corrective action when necessary 

    • Maintain professional, positive interactions with guests and team members while resolving issues 

    • Ensure efficient register operation 

    • Resolve guest concerns through phone, email, mail, and in-person interactions 

    • Maintain a clean, organized, and professional work environment 

    • Communicate and collaborate with all levels of park leadership to resolve issues and fulfill requests 

    • Perform other duties as assigned by Admissions leadership and management

    Qualifications:

    Must be at least 21 years of age 

    • Excellent verbal communication skills and the ability to interact positively with guests 

    • Strong computer skills, including Microsoft Excel, Word, PowerPoint, Outlook, internet navigation, and the ability to learn Six Flags systems 

    • Knowledge of guest service standards, employee relations, and guest/employee safety practices 

    • Previous Admissions or Guest Services experience preferred 

    • Ability to exercise good judgment in fast-paced, guest-facing situations 

    • Must be self-motivated, professional, and able to multi-task effectively 

    • Strong teamwork skills and the ability to lead and support others 

    • Ability to work flexible schedules including nights, weekends, and holidays 

    • Ability to work outdoors in various weather conditions and stand for extended periods 


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