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    PacLease Mobile Diesel Technician - Pasco, United States - Dobbs Truck Group

    Dobbs Truck Group
    Dobbs Truck Group Pasco, United States

    3 weeks ago

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    Description
    Introduction


    At Dobbs Truck Group, a part of our mission is to create relationships and a healthy work environment for our employees.

    We are always looking for qualified, customer-oriented individuals at Dobbs Truck Group.

    Overview


    This position will be responsible for the maintenance and repair on all types of commercial trucks and equipment while working out of the fully equipped mobile service truck.

    This position will be responsible for the diagnosis and repair of all vehicles and equipment serviced by the Company's facilities.

    This position will be expected to perform with the highest degree of professional competence, as it relates to quality of work, product knowledge, and customer service.

    Responsibilities


    • Complete repairs in estimated time per industry standards.
    • Grow and maintain the customer base
    • Perform DOT inspection, troubleshooting, and repair on all areas of a vehicle including electrical, charging systems, starting systems, engine, HVAC, powertrain, and chassis components.
    • Repairs include diagnosis and removal of injectors, cylinder heads, camshafts, main bearings, rod bearings, and transmission/clutch components.
    • Utilize various diagnostic equipment, software, and technical publications/information to determine root cause of customer complaint and repair solution.
    • Maintain service truck, supplied tooling, and parts inventory to Company's expectation.
    • Provide thorough documentation that supports complaint, cause, and correction.
    • Perform preventative maintenance when requested.
    • Respond promptly to customer requests and foster customer relationships.
    • Report to customer and service administration on any deferred repairs.
    • Flexibility to be available after hours and alternate days.
    Requirements


    • 18 years of age.
    • 4 years of dealer experience as a Diesel/Service Technician.
    • Valid Commercial Driver's License and a qualified MVR abstract.
    • Minimum tool requirements
    Desired Job Qualifications


    • High school graduate or GED with 5 years of experience in a truck dealership or equivalent experience.
    • Ability to work independently with minimal supervision.
    • Great customer service skills.
    Mental Capability Requirements


    • Comprehension: Ability to understand complex problems, collaborate, and explore alternative solutions.
    • Organization: Ability to organize and prioritize work schedule on short-term basis (more than 1 month).
    • Reasoning &

    Decision Making:
    Ability to make decisions with moderate impact on immediate work unit.

    • Communication: Ability to communicate effectively with individuals utilizing a phone.
    • Mathematics: Ability to compute, analyze, and interpret numerical data for reporting purposes
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