Training Manager- CORE - King of Prussia, United States - Harsco

Description

Company Description

Clean Earth is one of the largest specialty waste companies in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for contaminated soil, dredged material, and hazardous and non-hazardous waste. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.

It is our unique capability of providing a one-source, full-service solution to handle multiple waste streams from a single customer that separates us from the competition. Our processes are detailed, our due diligence is tireless, and our results provide unmatched recycling solutions for our customers with the utmost in customer service.

We're proud to be part of Harsco Corporation, named to Newsweek's America's Most Responsible Companies 2021.

Job Description

Under general supervision a team of onsite or remote Learning & Development Managers of Training are responsible for the initial and ongoing education of the ENVIRI-Clean Earth division. The primary function is to ensure effective training through various format such as In-Person training, Learning Management (LMS), PowerPoint presentations or Team meetings for our Clean Earth Team. The goal is that the Clean Earth division which includes Sales, Customer Service, Operations Field and Facilities have the essential training to support the internal business and our external Customers. Through the quality monitoring of surveys, knowledge checks and On the Job Training evaluations, we ensure the appropriateness and effectiveness of training methods.

Primary Responsibilities (Essential Functions):

• Educates the existing and new team members on processes in developing educational content to ensure they have the appropriate tools and knowledge to complete their jobs effectively and efficiently.
• Conduct new hire training either in person or virtual.
• Develop and conduct technical/non-technical training for Managers and Supervisors to bolster effective management.
• Assist with development, design and implementation of educational processes and programs for existing and new client onboarding. Makes necessary modifications after review.
• Assist in identifying the potential areas for concerns by analyzing SOPs of accounts at risk.
• Assists in the interpretations of other systems (internal or acquisition) for Clean Earth.
• Manage roll out of education and programs for company processes and procedures, as well as client education for new and existing clients.
• Perform other duties and participates in specific projects as required or requested by management.
• Being a Subject Matter Expert in Operational procedures and develop knowledge of Field Operations and Plant Operations.
• Work with Subject Matter Experts within different departments to create best practices, SOPs, work instructions, Training materials.
• Position requires >50% travel to teach and mentor Field Technicians and location leadership in new technology and processes at any company location.
• Training Managers will be involved in system/procedure testing and deployment.
• Position requires excellent time-management skills and a flexible schedule.
• Position requires diligent expense reporting.
• Perform other reasonably related tasks as assigned by management.

Qualifications

Basic Required Qualifications:

• High school diploma or GED
• Current or previous CDL with HazMat Endorsement
• 5+ years' experience in Field/Facility Operations with Manufacturing and Industrial and Retail segments.
• Expert level troubleshooting and forensic thinking skills.
• Expert level computer skills/MS Office skills (PowerPoint, Excel, Word, etc.)
• Expert level user-level systems knowledge of ORBIT, E-Logs, Encompass, Atlas, Preview, CORE, Salesforce, ORACLE,
• Expert level knowledge of FMCSA, DEA, Hazardous Materials, RCRA

Preferred Qualifications:

• Confident in public speaking and leading Microsoft Teams calls and in person meetings for 20+ attendees.
• Highly developed verbal and written communication skills in English
• Strong skills in negotiation and diplomacy
• Ability to develop and sustain customer engagement.
• Ability to creatively solve complex problems.
• Ability to influence and persuade others without direct authority.
• Proficiency with Microsoft Office software - Excel, Word, Outlook, Power Point
• Skill set to work independently - organization, time management, self-discipline.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

Additional Information

All your information will be kept confidential according to EEO guidelines. We offer competitive benefits, including health, dental and vision insurance, life insurance and disability plans, as well as a 401k with company matching.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Contact Yolanda Spruill, HR Generalist and Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. Please call only for disability application.