- We greet residents, employees and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees and guests feel important.
- We ask, "Is there anything else I can do for you?"
- We maintain high levels of professionalism, both in conduct and appearance, at all
- We pay attention to details.
- Supervises the physical appearance of the dining room and server stations including table
- Supervises the appearance of dining room tables, including table linens, napkins, silverware,
- Supervises Dining Room personnel on all shifts; select, staff, schedule, orient/train, and
- Directs and coordinates set-up & execution of internal and external events throughout the
- Assigns specific job and spot checking to ensure standards are met.
- Ensures that all policies and procedures related to safety and health are followed, including
- Promotes teamwork within the Food & Beverage department and between other departments to
- Works closely alongside Food and Beverage leadership team, including the Executive
- Assists in development, implementation and maintenance of written dining room service
- Assists in assuring staff education is provided to dining room personnel in accordance
- Inspects equipment to determine repair or maintenance needs and cleanliness.
- Performs specific work duties and responsibilities as assigned by Director. Responsible
- Maintains acceptable standards of personal hygiene and complies with the department
- Attends in-service training and education sessions as assigned.
- A minimum of two years supervisory experience in "front of the house operations"
- Prefer Post-Secondary Education in hospitality management or dining room operations.
- Excellent Interpersonal and Social Skills in order to work effectively with residents,
- Excellent interpersonal and social skills in order to work effectively with residents,
- Must be comfortable working with COVID-positive patients.
- Must be fully COVID and flu vaccinated per CDC guidelines and Masonic Village
- None Required
- While performing the duties of this job, the employee is regularly required to stand; walk;
- Ability to read and write in English.
- Ability to effectively present information and respond to questions from groups of
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Restaurant Supervisor - Burlington, United States - Freedom Pointe at The Villages
Description
Position Title:
Restaurant Supervisor FLSA Status: NONEXEMPT
Department:
Dining
Supervisor Title:
Director of Dining
I. POSITION OBJECTIVE
The Restaurant Supervisor is responsible for supporting the overall coordination of front of house
operations at Masonic Villages of Burlington of New Jersey. The FOH Supervisor will manage service
and coordinate operations in the restaurant, bar, café & catering functions, and events.
Masonic Village at Burlington fully embraces a culture of hospitality. To that end, we include the
following hospitality promises in all our job descriptions.
Hospitality Promises
precautions.
JOB/ POSITION DESCRIPTION
personnel.
V. LICENSES/ CERTIFICATIONS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift
and /or move up to 10 pounds and frequently lift and/or move up to 50 pounds.
VII. WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.