Salesforce Admin with pardot - Cupertino, United States - Diverse Lynx

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    Description

    Role Name:
    Salesforce Admin

    Location:
    Cupertino, Bay Area CA // Hybrid

    Type:
    Contract

    Must have 3+ years of exp in Pardot


    JD:
    Responsibilities

    • Gather requirements for the Marketing applications and document them
    • Work with development partners, SIT, UAT and Deployment teams to get the requirements implemented
    • Perform admin activities like User configuration, data loads, validate configurations etc
    • Pardot experience mandatory
    • Experience working in sales and service cloud as well. Good understanding of SF platform.
    Qualifications
    6- 8+ years in Salesforce BA
    Possibly 3+ years exp in Pardot
    Salesforce Admin certs is a must (this is minimum, more certs would be better)


    JD:
    Role Description


    • Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development .
    • ssist in the creation of new platform capabilities that will enable internal Customer Success experts to support the Customer's through their product & solution adoption journey.
    • Gather requirements for the Marketing applications and document them.
    • Work with development partners, SIT, UAT and Deployment teams to get the requirements implemented.
    • Perform admin activities like User configuration, data loads, validate configurations etc
    • Pardot experience mandatory
    • Perform analyst role on our agile development team, partnering closely with other Customer Success experts and end-users to document the required system features and user stories in Aha and Rally tools.
    • Documenting the business requirements & impacted / associated Customer Success processes.
    • Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.
    • ccountable for driving engagement with system end-users; capturing console feedback
    • Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development .
    • Documenting the business requirements & impacted / associated Customer Success processes.
    • Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.
    • ccountable for driving engagement with system end-users; capturing console feedback
    • Work directly with IT and Data & Analytics teams deliver the technical projects and console capabilities within an agile, monthly/bi-monthly release cycle.
    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

    All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

    We promote and support a diverse workforce across all levels in the company.