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- CRM Specialist
- Woodcliff Lake, NJ (hybrid remote)
- 12+ months
Data Analyst - Woodcliff Lake, United States - AA2IT
Description
Title- $35-40/hr
Responsibilities
Client Contact/outreach / Calls, emails
CRM data entry/maintenance
Report creation & monitoring of the reports to track internal tasks/targets.
Dashboard modifications for dealer targets & monitoring to advise Sales Team/RGMs if key dealers need assistance in reaching their KPIs.
Live data monitoring & lead follow-up from Private Office NYC.
Launch event invitation RSVPs & attendee follow-up; both outbound & in-bound email/live call support
Order Validation for Preorders.
"Voice of Customer surveys - including Welcome & Owner Calls.
Ad hoc projects, report & presentations assistance when needed.
Qualifications
High School Diploma + College student OR Degree
Customer Relationship Management (CRM) experience is required
Excellent Verbal and Written Communication Skills
Strong computer skills
Salesforce experience is preferred
Advanced Excel experience is highly preferred
Experience in the automotive industry is desired
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