Data Analyst - Woodcliff Lake, United States - AA2IT

    AA2IT
    AA2IT Woodcliff Lake, United States

    1 month ago

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    Description
    Title

    • CRM Specialist
    Location

    • Woodcliff Lake, NJ (hybrid remote)
    Duration

    • 12+ months
    Pay Rate

    - $35-40/hr

    Responsibilities

    Client Contact/outreach / Calls, emails

    CRM data entry/maintenance

    Report creation & monitoring of the reports to track internal tasks/targets.


    Dashboard modifications for dealer targets & monitoring to advise Sales Team/RGMs if key dealers need assistance in reaching their KPIs.

    Weekly data uploads into the CRM System, Salesforce, across multiple topics.

    Live data monitoring & lead follow-up from Private Office NYC.

    Launch event invitation RSVPs & attendee follow-up; both outbound & in-bound email/live call support

    Order Validation for Preorders.

    "Voice of Customer surveys - including Welcome & Owner Calls.

    Ad hoc projects, report & presentations assistance when needed.

    Qualifications

    High School Diploma + College student OR Degree

    Customer Relationship Management (CRM) experience is required

    Excellent Verbal and Written Communication Skills

    Strong computer skills

    Salesforce experience is preferred

    Advanced Excel experience is highly preferred

    Experience in the automotive industry is desired

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