- Maintain cleanliness of restaurant throughout shift and especially during peak hours.
- Maintain station cleanliness & organization throughout shift.
- Complete all assigned opening, running, & closing side-work.
- Ensure proper placement of tables sets, silverware, & tables.
- Inspect all table sets, tabletops, floors & chairs to ensure fulfillment of company standards of cleanliness.
- Maintain communication between hostess stand, & servers to maintain accuracy of wait times.
- Reset tables in a quick & efficient manner to reduce turn-around time of tables.
- Maintain cleanliness of chemical closet, brooms, dustpans, & mops.
- Assist servers as needed.
- Help keep the restaurant a safe working environment for guests as well as associates.
- Successfully complete other duties as assigned.
- Team Up, Own It and Passionately Serve
- Recognize your co-workers with a Shout Out when they Team Up, own it or Passionately Serve.
- Demonstrate self-confidence, energy and enthusiasm always.
- Understand that you represent and reflect Shamin Hotels TOP Culture while at your hotel.
- Must be over the age of 18
- High school diploma or GED certification required.
- Customer service experience required.
- 1-2 years of server experience preferred.
- Knowledge and understanding of ABC laws.
- Cash handling knowledge required.
- Must be able to work with and understand financial information and data, and possess basic mathematical skills:
- Must be able to interact with guests in a friendly/fast manner.
- Must be able to convey information and ideas clearly, both oral and written English.
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes while resolving them even if the situation did not begin with them.
- Must maintain composure and objectivity under pressure. Must be respectful and maintain a calm demeanor.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems.
- Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
- Must be able to work with a myriad of personalities and levels within the hotel and outside sources
-
Food Runner
1 week ago
Smuttynose Brewing Co. Hampton, United States**Food Runner** · **Smuttynose Restaurant** · Finestkind Brewing, LLC · **SUMMARY** · Smuttynose Restaurant is looking to add to their team We are a full-service restaurant with a large outside patio located on the Smuttynose Brewery campus in Hampton, NH. You will help ensure th ...
-
Food Runner
1 week ago
Yard House Virginia Beach, United StatesYard House Commerce Street [Restaurant Associate / Server Assistant] As a Food Runner at Yard House, you'll: Follow recipe and presentation guidelines to meet or exceed guests' expectationsCoordinate food orders to support timely and efficient delivery to each tableEnsure proper ...
-
Food Runner
1 week ago
Chilis Virginia Beach, United States**Food Runner - Red Mill Commons Chili's** · 1177 Nimmo Pkwy · Virginia Beach, VA · **** · Our Food Runners create an exceptional experience for our Guests and their fellow Team Members by sharing their passion for beverages, food, and people. We hire primarily food runners w ...
-
Runner Food
1 week ago
Greenbrier Country Club Chesapeake, United States**We are Invited.** · At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people to ...
-
Food Runner
1 week ago
Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Virginia Beach, United StatesJob Advertisements: · Enjoy panoramic ocean views and delicious, modern Asian Fusion cuisine at the Marriott Virginia Beach Oceanfront's dynamic rooftop restaurant. · Overview: · Deliver the highest quality of food to guests in a timely manner that meets company standards, pol ...
-
Food Runner Expo
1 week ago
Princess Anne Country Club Virginia Beach, United StatesThe Food Runner/Expo at the Princess Anne Country Club is primarily responsible for delivering food orders from the kitchen to customers' tables rapidly and accurately. It is this person who will maintain the cleanliness of the expo line, organization of order tickets, and commun ...
-
Busser / Food Runner
1 week ago
Cantina Laredo Virginia Beach, United States Part timeA Busser, or Food Runner, is in charge of setting and clearing tables at a dining establishment to provide a clean and tidy environment for restaurant patrons. Their duties include removing used dishes, re-setting silverware and filling beverages for diners. · Cantina Laredo is a ...
-
Food Runner/Bussers Needed
2 days ago
Apex Entertainment Virginia Beach, United States**Apex Entertainment, Virginia Beach is currently looking for Food Runner and Bussers to join our team and help us provide exceptional service to our guests. In this role, you will rotate sections between The Pit Stop Tavern & lane side service. This position may work corporate o ...
-
Food Runner Lagerheads @ VBO
1 week ago
Hilton Garden Inn Virginia Beach, United StatesJob Title: Food Runner · Hotel: Hilton Garden Inn (167) · Location: 3315 Atlantic Ave. Virginia Beach, VA 23451 · Company: Shamin Hotels · Who are we looking for? · Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests ...
-
Food Runner
2 weeks ago
Hornblower - City Experiences Norfolk, United StatesJob Description · City Experiences is seeking a Food Runner (Cook 1) for our City Cruises Dining operation in Norfolk, VA · About Us: · City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has ...
-
Food Runner @ Sheraton Virginia Beach
1 week ago
Sheraton Virginia Beach Oceanfront Virginia Beach, United StatesJob Title: Food Runner · Hotel: Sheraton Virginia Beach · Location: 3501 Atlantic Ave. Virginia Beach, VA 23451 · Company: Shamin Hotels · Who are we looking for? · Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests ...
-
Runner Food
1 week ago
ClubCorp Chesapeake, United StatesClubCorp - JobID: [Busser / Porter / Cleaner] As a Food Runner at ClubCorp, you'll: Be responsible for transporting all necessary food items from the kitchen to the dining room as soon as possible; Remove dirty and empty trays from the dining rooms at all times; Keep work station ...
-
Food Runner
1 week ago
City Cruises Norfolk, United StatesCity Experiences is seeking a Food Runner (Cook 1) for our City Cruises Dining operation in Norfolk, VA · About Us: · City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a port ...
-
Food Runner
1 week ago
Yard House Portsmouth, United StatesYard House - Freedom Ave And Victory Blvd [Restaurant Associate / Server Assistant] As a Food Runner at Yard House, you'll: Follow recipe and presentation guidelines to meet or exceed guests' expectationsCoordinate food orders to support timely and efficient delivery to each tabl ...
-
Food Runner
1 week ago
Hornblower Group Norfolk, United States Part timeCity Experiences is seeking a Food Runner (Cook 1) for our City Cruises Dining operation in Norfolk, VA · About Us: · City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a port ...
-
Food Runner
3 days ago
Sant Ambroeus East Hampton East Hampton, United States Temporary· Position Purpose: This person is responsible for delivering food orders from the kitchen to customers' tables rapidly and accurately. Acting as the point of contact between Front of the House and Back of the House staff. · *This is a seasonal position at Sant Ambroeus East Ham ...
-
Food & Beverage Runner
1 week ago
Rivers Casino Portsmouth, United StatesJob Summary: · Pick up and deliver items from one location to another at the direction of Servers, Bartenders, Supervisors, and other F&B team members. · Garnish, add sides and utensils to food orders. Carry ticket to the table and serve food. · Supervisory Responsibilities: ...
-
Food & Beverage Runner
1 week ago
Rivers Casino Portsmouth, United States Full timeJob Summary: · Pick up and deliver items from one location to another at the direction of Servers, Bartenders, Supervisors, and other F&B team members. · Garnish, add sides and utensils to food orders. Carry ticket to the table and serve food. · Supervisory Responsibilities: · ...
-
Seasonal Food Runner
2 weeks ago
Newport Beach Marriott Hotel & Spa Newport Beach, United States Full time SeasonalAdditional Information Pay: $17.00/hour · Job Number · Job Category Food and Beverage & Culinary · Location VEA Newport Beach A Marriott Resort & Spa, 900 Newport Center Drive, Newport Beach, California, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relo ...
-
Restaurant Host/hostess
5 days ago
Suburban Capital, LLC Norfolk, United StatesStart Your Journey with Us · We are looking for a Host or Hostess to join our team and be the first point of contact for our guests Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, ex ...
Catch 31 Food Runner - Virginia Beach, United States - Hilton Virginia Beach Oceanfront
Description
Please attach resume or submit resume toTITLE:
FOOD RUNNER
Organizational Structure:
DEPARTMENT:
Food & Beverage
STATUS:
Part-Time/Seasonal Non-Exempt (paid hourly/tips)
REPORTS TO:
Restaurant Manager
SUBORDINATES:
N/a
Job Summary:
This position operates in a similar capacity, in terms on responsibility and task, as the server assistant.
The principle difference being that rather than a "section" of tables the Food Runner is assigned the entire Club and rather than running food from the kitchen to the table, is running food and food supplies from the kitchen and stores areas to the club lounge.
Essential Job Functions:
Guest Service Responsibilities
Ensure high standards of health and safety are always maintained.
Complete required cleaning tasks in accordance with the restaurants daily and weekly tasks sheet, ensuring the work has been completed to a high standard.
Ensure any faults or problems with equipment and the venue are reported.Work in a way that minimizes risks to the health and safety and security of self and others.
Ensure all cleaning products and any other substance that could cause a health risk is used according to the data sheet.
To have a full understanding of the fire evacuation procedures.Legislation & Company Policy
Gain TIP certification within 3 months of acquiring the job.
Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
Use judgment and reasoning to cope with difficult situations, such us preventing a guest from alcohol intoxication, dealing appropriately with an underage guest.
"Carding a minor and delivering a glass of water rather than refusing service or confronting the guest"If a guest is consuming alcoholic beverages, observe guest's behavior, count number of drinks served and if the server feels they should not drive, offer a taxi.
Do not hesitate to ask a manager to intervene.Understand and actively support all company policies relevant to your role.
Other
Capability to effectively communicate with guests and team members.
Flexibility to work various schedules as business demands including nights, weekends and holidays.
TOP Requirements:
Team Up:
Be Golden, Collaborate and Help Others Succeed.
Own It:
Be a role model, Embrace Responsibility and Keep Learning.
Passionately Serve:
Be Positive, Care Deeply and Create Memories.
Qualification Summary:
Education & Experience:
§ Computer skills to ring in orders
§ Brand systems
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of the job, the employee will be required to:
Stand or walk for long periods of time including for an entire work shift (8 hours)
Lift, carry, push or pull up to 20 pounds frequently and up to 50 pounds on occasion.
Reach overhead and below the knee including bending, twisting, pulling and stooping.
Exposure to harmful chemicals, odors and potentially infectious materials.
Ability to work in a loud environment. Ability to talk and hear is required.
Work in hot or cold environments (the kitchen/walk in freezer/outdoor temperature)
Occasionally carry, lift or move objects weighing up to 100 pounds with assistance.
Other Requirements:
