Area Manager-Orange County - Costa Mesa, United States - Nekter Juice Bar

    Default job background
    Description

    Job Details

    Job Location
    CA Corporate - Costa Mesa, CA


    Position Type
    Full Time


    Travel Percentage
    Road Warrior


    Job Shift
    Day


    Job Category
    Restaurant - Food Service


    Description


    The Area Manager position contributes to Nekter Juice Bar's success by directing and educating the General Managers within their specified district on their store operations.

    The area manager must provide clear direction and leadership to help the store management drive sales, manage budget, and ensure profitability.

    You should have experience leading multiple stores, because you'll also be responsible for ensuring district-wide customer satisfaction and measuring the financial performance of all of the locations in your area.

    But most of all you'll be inspiring a team of great people committed to creating the Nekter Experience.


    RESPONSIBILITIES

    Sales/Customer Service

    Accountable for sales growth within the district and assists the General Managers with developing and reaching their sales goals

    Responds pro-actively to prevent and resolve customer service situations

    Maintains and drives high standards and expectations of customer service by empowering teams and coaching GMs

    Drives a sales-focused culture in stores by educating and coaching managers on customer engagement, upselling and LSM

    Supports District Manager and Regional Manager with store operations, metric management, and coaching and development


    Store Operations

    Routinely visits assigned stores across district ensuring Nekter's policies and procedures are properly executed

    Maintains cost and labor controls through scheduling and reviews

    Monitors stores' controllable expenses to ensure budgets are being hit

    Supervises stores including but not limited to providing direction to the team, corrective counseling and conducting meaningful performance evaluations

    Staffs, trains and organizes the openings of new Nekter Juice Bar stores

    Conducts regularly scheduled district-wide meetings to provide direction; communicate Nekter's initiatives; and review sales plans, promotions and other initiatives


    Product Knowledge

    Educates GMs on product benefits and services (catering, donations, LSM)

    Maintains and drives adherence to Nekter brand standards, food safety standards and overall customer experience standards


    Qualifications

    Desired Skills and Experience

    3-5 years as an Area or District Manager in food service preferred

    3 or more years of restaurant management experience required

    Certified Training Manager certification (internal applicants)

    High School Diploma/GED required, Bachelor's Degree preferred

    Experience training and developing teams

    Ability to communicate effectively to all levels of management including senior leadership

    Proven record of making business decisions based on profit and loss reports

    Experience managing inventory, budgets and sales targets

    Strong leadership skills

    Basic skills in Microsoft Word, Excel, and PowerPoint

    Ability to handle confidential and sensitive information


    Benefits

    Comprehensive Health Benefits

    Paid Time Off & Sick Time

    401k Plan

    Bonus Plan

    Great Company Culture

    Growing Company with many opportunities


    As required by applicable Pay Transparency Laws, Nekter Juice Bar provides a range of compensation for roles that may be hired in locations under these requirements.

    Factors that may be used to determine your actual salary may include a wide array of factors, including:
    your specific skills and experience, geographic location or other relevant factors.

    The pay range for this role is: $27-$32/hour

    Nekter Juice Bar is an Equal Employment Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status or any other characteristic protected by law.