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- Manage administrative rights and provide training and assistance for all users.
- Supervise and assist Donor Accounts Coordinators on routine gift processing and new initiatives
- Develop and maintain a procedure manual for all entry processes on Raiser's Edge
- Create and maintain all tables, funds, appeals, mailing templates, global updates. Serve as
- Create routine and one-off reports, mailing lists, and data analysis as needed
- Work closely with Marketing team on joint-systems donor communication processes.
- Implement/maximize use of RENXT capabilities to assist gift officers in maintaining and
- Manage donor contacts, address changes, relationships and event participation to aid in specific
- Be the lead on researching and implementing integration of other online systems including online
- Coordinate with Finance department on month-end reconciliation and reporting.
- Create and implement a comprehensive Annual Fund plan to address acquisition, retention, and
- Re-evaluate current processes, communications and strategies for relevance and possible areas for
- Research and recommend un-tapped opportunities to further engage Annual Fund donors
- Periodically measure the effectiveness of current campaign strategies
- Be the gate-keeper of insuring all campaign initiatives are carried out on a timely basis including
- Assist in annual revenue budgeting process as needed
- Review and approve marketing pieces related to Annual Fund communications
- Keep supervisor informed of high-level strategies and new initiatives
- Participate during events to insure the success of fundraising activities
- Assist with Development department initiatives on donor cultivation activities
- Maintain professional standards of appearance and conduct at all times
- Other duties as assigned by Sr. VP of Development
- Computer literacy in using, maintaining, and report writing on The Raiser's Edge
- Teaching skills to assist staff members on how to use Raiser's Edge NXT
- Excellent written and verbal communication skills; individual and group presentations skills
- In-depth knowledge of Microsoft Excel with the ability to export and import data as needed for
- Highly organized with extreme attention to detail, ability to problem-solve, set priorities and
- Self-starter with the desire and ability to work independently with minimal direction
- Strong sense of integrity for managing confidential information
- Enjoys working in a fast-paced environment with a team of dedicated professionals whose
- Donor Account Coordinator/Gift-Entry personnel
- 4-year Bachelor's degree in related field
- Minimum of one year development experience in a fundraising environment. Prefer a candidate
- 2+ years of hands-on experience with The Raiser's Edge. The Raiser's Edge Advanced Training
- Possession of a valid driver's license and a clean driving record that will be accepted by this
- Ability to successfully complete the background check process
Director of Donor Services - Minneapolis, United States - Minnesota Council of Nonprofits
Description
If you want to be a part of a Top Workplace that is rated as having the "Most Meaningful Work" amongst Minnesota large employers, we would welcome the opportunity to meet youMn Adult & Teen Challenge is seeking a Director of Donor Services to join our team in helping transform lives.
When you work for MnTC, you're a part of culture recognized for work life balance, supportive managers and employee appreciation"At MnTC, I'm a part of a family team; I get to make a difference in the lives of others, and I feel valued & appreciated." - current employee who's been with the organization for 24+ years
Job Summary:
Oversee and manage gift processing, system-generated donor communications, and
donor & revenue analysis reporting using Raiser's Edge. Supervise Donor Relations gift entry
staff. Develop the Annual Fund plan and ongoing strategies for managing the acquisition,
retention and re-engagement of lapsed donors for the Annual Fund.
Essential duties and responsibilities:
Donor Database Administration:
Online, Omatic, etc.
auction mobile bidding, etc.
Annual Fund Management:
Other:
Knowledge, Skills and Abilities:
Personnel Supervised:
Minimum Qualifications: