Commercial Solutions Consultant - San Francisco, United States - Figma

Description

We are looking for an additional member of our growing solutions consultant team to support our commercial segment. This role will be the first hire dedicated to support our commercial teams and will be pivotal to driving Figma's growth within the region. You'll partner with established teams across our sales organization to drive value within our customer base, decreasing their time to value, and helping them sustain long-term impact. You'll build strong relationships across Sales, Product, and Marketing.

What you'll do at Figma:

• Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions.
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
• Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
• Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
• Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for life-long learners who can operate with autonomy.

We'd love to hear from you if you have:

• 2+ years professional experience including familiarity with positioning software in a presales capacity and implementing technology post-sales.
• Demonstrated ability to adapt to new technologies, learn quickly, and problem solve
• Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
• Familiarity with the enterprise SaaS ecosystem
• Ability to prioritize competing demands from customers and balance their needs against those of the business

While not required, it's an added plus if you also have:

• Familiarity with developer workflows and frontend frameworks

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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