Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At EnerBank, the Collections Recovery Clerk is responsible for all aspects associated with collection administrative and clerical processes. This position manages Recovery accounts after charge off, and works with the Collections Manager to establish settlement and repayment terms along with EnerBank collection attorneys through the legal collection route.

EnerBank USA, a division of Regions Bank, engages in strategic partnerships with home-improvement manufacturers, distributors, franchisors, trade groups, and other organizations (with networks of home improvement contractors) to develop customized white-label loan programs to help them increase their sales as well as attract and retain top dealers.

Primary Responsibilities

• Processes recovery payments as authorized either by ACH payment setup or online payment
• Assists in distributing and sorting of mail, processing and coding of all recovery checks, coding of legal and recovery invoices and billing
• Establishes contact and setup repayment terms on low balance charge off accounts
• Assists in review of reports for updated status on recovery and legal accounts
• Documents and reviews recovery accounts with payment agreements and updates any changes of legal status in collection system notes
• Assists in daily requests with collection attorneys, gathering additional loan documentation and case management
• Performs skip tracing
• Assists in locating UTL accounts
• Monitors charge off accounts for settlements and or paid in full status and submits AUD requests to update credit status and have account then purged off system

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

Requirements

• High School Diploma or GED
• One (1) year of collections or related experience

Skills and Competencies

• Ability to effectively communicate with all levels of management
• Ability to multi-task and perform in a fast-paced environment
• Ability to problem-solve
• Ability to work on a team
• Excellent verbal and written communication skills
• Proficient with the Microsoft Office Suite
• Strong attention to detail

This position is available in Salt Lake City, Utah as follows:

*Candidates applying and hired FULL TIME in SALT LAKE CITY, UT post February 1st, 2023 will qualify for a $2,000 sign on bonus, to be paid 30 days post hire, until current vacancies are filled.

*This position can only be worked ONSITE from Salt Lake City, Utah. A flex schedule may be considered based on performance metrics post your initial 3-6 months as a new associate.

Position Type

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

Location:

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans