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    Hotel Night Auditor - Albuquerque, United States - La Quinta Inn & Suites Albuquerque West

    La Quinta Inn & Suites Albuquerque West
    La Quinta Inn & Suites Albuquerque West Albuquerque, United States

    2 weeks ago

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    Description


    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

    We provide the training, tools, and the team to help bring your career to the next level.

    If this sounds like an opportunity you'll love, please start your application today Responsibilities:


    • Provide exceptional service to all hotel guests during their stay
    • Process additional administrative, bookkeeping. and accounting procedures as required
    • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
    • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
    • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
    • Respond to guest inquiries, process reservations and check-ins alongside other front desk agent tasks as required Qualifications:
    • Must be computer proficient; experience with accounting or reservation software is a bonus
    • Flexible overnight hours are required
    • High school diploma or equivalent required; some college preferred
    • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
    • Excellent customer service and communication skills are required Compensation: $ $14 hourly
    • Respond to guest inquiries, process reservations and check-ins alongside other front desk agent tasks as required
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