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Customer Service Rep I _ Contract _ Onsite _ Erie, PA - Kaeppel Consulting, LLC
Description
Kaeppel Consulting is looking for a "Customer Service Rep I/First Notice of Loss (FNOL) Representative I" to work for a client in the Insurance industry. The minimum requirements are a high school degree or combo of contact center, claims handling or office management clerical experience. We also look for a customer service background. If you've worked in retail or food service, that's a great example of customer service.
This is a contract role, an Onsite position in Erie, PA.
Position Summary:
Interacts with Policyholders, Claimants, Agents and Employees during the initial FNOL process for Property and Casualty policies in all states which our client operates.
Duties and Responsibilities:
Applies a working knowledge of policies and procedures to respond to inquiries from policyholders, claimants, claimant carriers, agents and Employees for property and casualty policies in all states our client operates.
Electronically files claim documentation and police report information using our client's processing systems.
Provides services, including repair options, rental reservations, property mitigation, towing, coverage verification and policy information
Shift:
9-5 Mon-Fri
Full-Time On Site Work - Typing/Insurance Experience Preferred if possible