Senior Program Manager - Redmond, United States - WaferWire Cloud Technologies

Description

Job Title: Program Manager

Location: Redmond, WA

WaferWire is seeking a skilled Digital Partner Experience Champion (Presales + TPM) with AI Expertise to join our team.

About the Role: Are you passionate about driving innovation at the intersection of sales, marketing, and cutting-edge technology? Join us in shaping the future of digital partner experiences fueled by AI. As a dynamic Presales + Technical Program Manager (TPM), you'll lead the charge in empowering partners and sellers with the transformative capabilities of Microsoft's AI Copilot and Generative AI.

Responsibilities:

• Collaborate with cross-functional teams to co-create Objectives and Key Results (OKRs) aimed at enhancing the digital partner experience.
• Lead workshops to envision future state scenarios for Gen AI and Copilot across the partner and seller journey.
• Analyze existing data, including partner CPE scores and support cases, to identify pain points and opportunities for improvement.
• Conduct internal interviews, integrate partner feedback, and perform qualitative and quantitative analysis to prioritize AI scenarios.
• Develop future state partner workflows aligned with the partner journey and MCEM framework.
• Integrate AI scenarios into planning workstreams as part of the Commercial Partner portfolio.
• Partner with technical leadership to design high-level technical architecture building blocks and systems.
• Build proof-of-concepts to validate AI scenario effectiveness and document business requirements.

Qualifications:

• Experience in sales and marketing organizations with a proven track record of capturing stakeholder requirements and driving execution.
• Proficiency in building and leading executive presentations.
• Strong data analysis skills with expertise in SQL, Power BI, and Excel.
• Familiarity with GTM strategies and leveraging data to drive sales and marketing success.
• Essential: Deep understanding of AI terminology and concepts, with the ability to design scalable, performant, and reliable systems within organizational accountabilities and limitations.

Why Join Us?

• Shape the future: Lead the development of AI-powered solutions that revolutionize digital partner experiences.
• Become an AI champion: Gain in-depth knowledge of AI and contribute to designing cutting-edge technical architectures.
• Presales powerhouse: Hone your skills in crafting compelling presentations showcasing the value proposition of AI solutions.
• Collaborative environment: Work closely with sales, marketing, and technical leadership for successful implementation.
• Upskilling opportunities: Gain exposure and pursue certifications in Microsoft Copilot and other cutting-edge AI technologies.

Ideal Candidate Profile:

• Thrives at the intersection of sales, marketing, and technology.
• Possesses a deep understanding of AI terminology and concepts.
• Can design scalable, performant, and reliable systems.
• Experience in sales and marketing organizations with a focus on capturing requirements and building presentations.
• Data whiz with proficiency in SQL, Power BI, and Excel.
• Passionate about building successful GTM strategies.