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    Shop Clerk - Savannah, United States - Thompson Tractor

    Thompson Tractor
    Thompson Tractor Savannah, United States

    2 weeks ago

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    Description


    The Shop Clerk will report directly to the branch Service Manager and will be responsible for supporting all branch Service Department personnel through detailed handling of a variety of administrative duties including handling incoming calls, opening and closing work orders, adjusting time on work orders, producing reports for Service Management, and other duties not specified.

    Handle incoming phone calls to the branchTake and deliver messages to branch personnelEffectively communicate with Service Department Personnel to address customer needsOpen and properly segment work orders applying correct codes and tax informationHandle closing of Work Orders in a timely fashionAdjust Service Technician time when necessaryObtain purchase orders from customers as requiredGenerate purchase orders for the service departmentProduce reports for Service Management as requiredOther duties assigned by Service ManagementEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)
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