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    Senior Logistics Analyst - Atlanta, United States - Insight Global

    Insight Global
    Insight Global Atlanta, United States

    2 weeks ago

    Insight Global background
    Description
    User Managementensure a smooth and satisfactory experience.

    Different types of users, each with their own set of unique Roles (MercuryGate):


    • Admin (super user)
    • Execution Team
    • FP&A (AFS) Team
    • Customer Care
    • Carrier
    • Vendor
    • USABB DC
    • Reporting
    • User Onboardingcreate user credentials in one of categories above. Help them get started by providing clear instructions and documentation. Also in early phases, guide them through the process to ensure they understand how to use the product effectively.
    • User Supportaddress user concerns promptly. Provide proactive solutions where users can solve independently in future instances.
    • Protection of Datafamiliarize yourself with all users and their roles. Ensure the security and privacy of carrier contracted rates and agreements. Keep track of employees moving to other roles or separating with the company.
    Rating, Routing, & Optimizationallow execution team to easily plan, execute, and optimize the movement of freight.


    • Carrier Selection & Rate Managementkeep LTL and TL contracts up to date with Sourcing Team's agreement.
    • Routing Guide- point OD Pairs toward the contracted/compliant carriers per the Sourcing Team's Routing Guide.
    • Optimizationensure vendors and DCs are consolidating orders on the front end. Own Edge's Mojo (MercuryGate) and e2's optimization process.
    • Reportingunderstand series of events from shipment creation to invoice to provide knowledge to different stakeholders within the company. Know all reportable aspects of TMS(e.g. within the UI or in Edge) to give them the tools they need to build out different KPIs.
    • Supportsolve any misalignment where carrier and/or rate assignment are not meeting business expectations.
    Supplier Managementown the vendor relationship from TMS onboarding to long term support.


    • Service Level Agreements - Understand the vendor's SLA. Confirm they are collect in SAP.
    • Vendor Onboarding - Create vendor locations, users, and customized configuration in both TMSs. See it all the way through until vendor is comfortable using the product.
    • Supplier Onboarding teamcollaborate with this team before and after onboarding
    • Issue Resolutionsolve any issues where product is not meeting vendor's expectations. For examplevendor marked orders RTS before 11am local yet they are yet to receive shipment confirmation because of unknown disconnect.
    • Vendor Compliance & Auditunderstand how to run a vendor compliance report using UI and Edge.
    File Managementmanage the inbound and outbound files going in and out of MercuryGate via WinSCP using MG's Host credentials.


    • File Archival and RetentionUnderstand the different predesignated folders and their content.
    • File Format and Protocol Managementmonitor all EDI210s failing to be imported via customized report in UI.
    • Data Validation and Error HandingValidate inbound files for accuracy, completeness, and conformity to the predefined standards of the business. For exampleif a EDI214 is not matching to BOL to trigger it to in-transit or a EDI210 invoice is not matching to a executed STO or LH. Identify where error is in and professionally communicate to carrier the solution. Understand how to find file, RCA of file, share solution with carrier.
    • Exception Handling and Resolution: Identify and resolve exceptions or discrepancies related to inbound or outbound files via Testing. Collaborate with relevant parties to participate in test to best replicate live scenario.
    FP&A + Invoice Extract to SAP S/4own the bridge between MercuryGate and SAP S/4.


    • Product Capability - Understand the limitations and flexibility of MercuryGate's GL Coding capabilities to closest meet business expectations.
    • Data Mapping and Integrationfor every shipment, there needs to be a clear path mapped from:
    o MercuryGate Location Code

    to

    o MercuryGate Code Table

    to

    o SAP ECC

    to

    o SAP Cost Center


    • Extracting Invoice Datamanage the daily automated invoice extract setup which is designed and known to prevent duplicate payment errors in SAP.
    • Error Handling and Exception Resolution In SAP, setup a cadence to regularly check invoices failing to extract.
    Build positive relationship with TMS provider


    • Communicate and collaborateestablish an open and regular communication with your TMS provider. Make sure they understand what differentiates HD Supply's business requirements v. other clients. Help them understand what you are trying to accomplish, current results v. expected results through screenshots and replicating scenario.
    • Issue and Escalation Managementutilize the support ticket platforms if you're unable to solve issues independently.
    • Systems updates and Enhancementsidentify opportunities for improvements in business processes. Be the bridge between business expectations and product solutions.
    DAT Freight & Analytics - manage the transfer of transportation history to 3rd party DAT.


    • Create a monthly cadence of dropping files into a HD Supply hosted SFTP.
    * 2 files are dropped into shared folder:

    o Shipment history and costs are pulled from UI.

    o Freight Classes are pulled from Edge

    Analyst Responsibilities

    Position Purpose


    • Responsible for managing, defining, and executing logistics/transportation strategy in a manner that supports company and customer goals. Continuously analyze data and processes to measure and improve performance and productivity.
    Major Tasks, Responsibilities, and Key Accountabilities


    • Serves as a resource to assigned client in area of expertise and supports field personnel, Distribution Centers, Sales, Supply Chain, and other departments in transportation/logistics areas.
    • Gathers and compiles raw data; conducts research for industry trends and benchmarks; and normalizes data to be incorporated into a centralized data format.
    • Prepares spreadsheets for data analysis; prepare reports with charts and graphs, mailing lists, maps, and ad hoc requests.
    • Defines data definitions and documents data limitations.
    • Develops business tools and solutions to improve logistics processes.
    • Develops cost estimates and forecasts. Creates and maintains costing models.
    • Informs executive management on all pertinent issues concerning the supply chain process.
    • Ensures the structure of all logistics and delivery programs meet Department of Transportation (DOT) regulations.


    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    Required Skills & Experience

    E2 Open & MercuryGate

    2 years of experience

    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

    Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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