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Pittsburg

    retail manager - Pittsburg, United States - Cypress Bank SSB

    Cypress Bank SSB
    Cypress Bank SSB Pittsburg, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Essential Functions

    • Supervise Teller/CSR staff for Pittsburg
    • Ability to perform all CSR/Teller functions.
    • Develop & provide ongoing training for CSRs & tellers.
    • Monitor new account and revised account exceptions for Pittsburg.
    • Follow up with employees and other managers, as needed.
    • Review monthly teller audits for accuracy.
    • Perform all CSR duties daily.
    • Meet and greet customers.
    • Open and process new accounts.
    • Revise and maintenance existing accounts.
    • Cross-sell bank services and products.
    • Send Customer wires.
    • Assists with online banking needs.
    • Assist with all debit card needs.
    • Upkeep with new/revised account exceptions.
    • Provide notary services.
    • Manage teller operations for Pittsburg.
    • Approve schedule.
    • Manage vault.
    • Review and approve transactions various reports.
    • Buy/sell money from Fed.
    • Review Currency shipment log.
    • Maintenance and review dormant accounts daily.
    • Review and submit daily funds availability hold notices to operations.
    • Schedule monthly meetings for any training opportunities, updated policies, etc.
    • Review timecards for accuracy & submit weekly reports.
    • Balance and replenish ATM.
    • Interview and hire all teller/CSR staff for Pittsburg.
    • Upkeep with dormant SDB.
    • Upkeep with safekeeping.

    Additional Responsibilities

    • Back up teller
    • Perform other duties as assigned.

    Required Education, Experience, and Skills

    • Associate degree or equivalent hours, preferred.
    • Five years banking experience required.
    • Two years supervising experience required.
    • Interpersonal skills to represent the bank in a positive way in dealing with customers and other employees.
    • Ability to maintain confidentiality of bank records and customer transactions.
    • Moderate knowledge of Microsoft Word and Excel.
    • This position requires lifting up to 25 lbs.

    Equipment Used

    • Computer
    • Document scanners
    • Ten-key calculator

    Equal Credit Opportunity Employer

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