SAP ERP Analyst, Cell and Gene - Morris Plains, United States - SPECTRAFORCE

Description

Job title: ERP Analyst, Cell and Gene

Location: Onsite, Morris Plains, NJ

Schedule: Hybrid 3 days in, 2 days remote; work day is 8-5 M-F;

Note: As needed weekend/holiday/off-hours support may be required.

Job Details:

• Person will be supporting day to day operations for ERP replacement project, operational support & troubleshooting
• Day in the life: first line of defense for users, interfacing with stakeholders, would need to facilitate communication with good customer service skills, attend meetings and collaborate with team members on escalations. This person would also support change control process. They will be using email, chat, hallway conversations and NOT using a ticketing system for this day-to-day support.
• Team composition: interfacing w/global teams, associate directors, working with SAP Center of Excellence

• Top 3 must haves: 3+ years hands on experience w/SAP ECC, 4 years Cell & Gene experience, GMP experience

• Top 3 nice to haves: has worked in a global organization before, ability to train a super user community

Job description:

This position is responsible to support and optimize SAP solutions for CAR-T Cell and Gene manufacturing and IT systems for the Morris Plains production facility.

• Provide operational support of SAP manufacturing, quality, logistics processes and SAP-MES integration for the efficient, effective and reliable operation for all stakeholders.
• Train and build the Super User community network for better operational support
• Provide user input for the design of system functionality, test cases and business scenarios
• Work closely with Global teams to implement global solutions at production facility
• Ensure that the systems supporting the process are in compliance with Novartis standards
• Ensure overall alignment within technical solution and teams
• Maintain close working relationships with site cross functional teams
• Support the operational change control process
• Interface with external vendors to make sure that business needs are met

Minimum requirements:

• Education Degree in Information Systems, Information Technology or other Life Sciences/engineering.
• Languages: Fluent in English
• Experience:
• At least 4 years pharmaceutical manufacturing experience (including a detailed knowledge of BPO Processes, GxP, Compliance Regulations);
• Comprehensive experience in commissioning and start-up of biopharmaceutical manufacturing plants;
• Strong customer and supplier relationship management experience;
• Solid understanding of the overall technical environment of the company;
• Strong influencing and negotiation skills
• Good verbal, written and communication skills.