- Schedule and coordinate service calls with Field Service Technicians
- Process and maintain service contracts, including invoicing for Print Management Agreements and Service Agreements
- Maintain ongoing communications with current clients in a timely and professional manner
- Ensure data integrity within our E-Automate service system by completing work efficiently
- Follow up with customers on completed service calls and provide prompt guidance
- Communicate with customers on all open and pending service calls
- Process defective parts repair claims when necessary
- Manage supplies replenishment orders for print management contracts
- Verify and maintain accurate customer contact and database information
- Ability to work independently and effectively within a team-oriented environment
- Excellent verbal and written communication skills, proficiency in email and phone communication
- Strong organizational skills and time/task management abilities to prioritize and make decisions
- Confidence in providing work direction to field personnel and improving performance outcomes
- 2-3 years of related experience in billing, customer service, dispatching, or an equivalent combination of education and experience
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Chicago State University Chicago Full time· Posting Details · Position Information · Posting Number · S24149P · Posting Date · /22/2024 · Closing Date · /06/2024 · Title · Veterans & Military Services Coordinator · Working Title · Veterans & Military Services Coordinator · Salary Range · $50, Annual · Employee Class · A ...
Billing & Service Coordinator - Oak Brook - RCM Technology Group

Description
Job Description
We are seeking a highly motivated Billing & Service Coordinator to support our day-to-day activities in the Print and Copy industry. With over 43 years of experience, RCM Technology Group has established itself as a leader in delivering outstanding technology and repair services.
The ideal candidate will be responsible for coordinating service calls, processing service contracts, and providing quality solutions to our clients.
Key Responsibilities:
Requirements:
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Service Talent Coordinator
Full time The Reserves Network Inc- Oakbrook Terrace
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Client Service Coordinator
Banfield- La Grange
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Service Coordinator
Trinity Health- Maywood
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Patient Services Coordinator Float
Illinois Bone and Joint Institute LLC- Western Springs
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Billing & Service Coordinator
Full time RCM Technology Group- Countryside
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Billing & Service Coordinator
Full time RCM Technology Group- Downers Grove
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MedSpeed- Elmhurst
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Customer Service Coordinator
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Overnight Service Coordinator
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Customer Service Coordinator
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Service Coordinator
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Billing & Service Coordinator
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Service Coordinator
Full time The Resicom Group- Woodridge
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Service Coordinator
KKT chillers Inc- Wood Dale
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Service Coordinator
Full time KKT Chillers USA- Wood Dale
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Administrative Services Coordinator
ProMedica Health System- Glen Ellyn
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Service Intake Coordinator
Full time Ray Graham Association Current Openings- Lisle
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Store Coordinator Food Service
Full time Fresh Thyme- River Forest
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Service Coordinator
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Services Coordinator
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