Internship (Case Coordinator) - Certified Community Behavioral Health Clinic (Nebraska) - Omaha, United States - Heartland Family Service

Description

Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

This intern will serve as a direct care staff/case coordinator for the CCBHC program and/or the Peer Support Center located onsite. This position provides supervision and support to clients as a part of the CCBHC-NE Program, as well as case coordinator services for assigned clients. The Specialist will be part of the team that provides education and supportive programming for men and/or women, their children and family members if included. The CCBHC-NE also services children and youth.

Entry level professional position. Educational requirements are specific. Decision making skills and problem-solving skills are required.

Work Schedule: Monday through Friday, 8:30 a.m. and 5:00 p.m. (30 hours per week)

MINIMUM QUALIFICATIONS

• Undergraduate Internship/Practicum level student/Foundation student

ESSENTIAL DUTIES AND RESPONSIBILITIES

• *Provides supervision and support for program participants as a part of a case coordination team.
• *Documents client activity, progress and needs per established record keeping procedures.
• *Documents and completes program assessments, including though not limited to NOMs, PHQ-9, Columbia Screener and substance and nicotine use screeners.
• *Participates in interdisciplinary client/family/case staffing meetings to obtain information, provide information, and assist with service planning.
• *Implements case coordination plans and provides support services for program participants under the direction of Behavioral Health Navigator and Project Director.
• *Does follow-up with individual clients as assigned and updates goal planning as client goals change.
• *Responsible for maintenance and upkeep of facility, including monitoring clients' activities.
• *Orients clients to program rules and assists with creation and implementation of Peer Support Center as needed.
• Works as a team member with other program staff to provide trauma-informed care to clients.
• *Researches, plans, assists, and provides behavioral health, recreation, and/or informational classes in a group setting and in one-to-one interaction with clients.
• Networks with community providers and other agency programs to assist clients in accessing needed community resources.
• *Remains knowledgeable of support groups that provide supportive services for persons with substance use and/or mental health issues and their families.
• Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care.
• *Develops supportive relationship with clients.
• Advocates for clients in the community.
• Maintains required records and statistical information.
• Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
• Is dependable and punctual regarding scheduling and attendance.
• Abides by all specific program and Agency procedures, policies, and requirements.
• Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• Performs other program related duties as assigned.