Jobs
>
Los Angeles

    Field Support Representative I, II, III - Los Angeles, United States - Canon Business Process Services

    Canon Business Process Services
    Canon Business Process Services Los Angeles, United States

    2 weeks ago

    Default job background
    Description

    Overview

    Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).

    NOTE: This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed.

    Responsibilities

    CUSTOMER SERVICE

    · Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.

    MAIL/PACKAGES/POUCHES

    · Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.

    · Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).

    · Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.

    · Log outgoing and incoming items as required and review for accuracy/completeness.

    · In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery.

    SUPPLIES/COPYING/FAXING/ADMINISTRATION

    · Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).

    · Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.

    · Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.

    · May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.

    · Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.

    · Perform other administrative duties from inserting, copying and photocopying to faxing as needed.

    · Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.

    May possibly perform any of the following functions at the direction of the Site Manager:

    · Set up and maintain client's kitchen areas and conference rooms, order food and make coffee.

    · Provide reception work such as answering telephones, taking messages and greeting visitors.

    · Move boxes, supplies or furniture; replace light bulbs.

    · May be requested to perform document scanning.

    · Prepare outgoing items for shipping.

    · Additional responsibilities that other employees at that site do not perform.

    May prepare reports in order to measure productivity and prepare billing charges.

    Qualifications

    • High school diploma or equivalent
    • 1-3 years' experience working in a mailroom or professional office environment.
    • Capable of performing the basic job functions under general direction.
    • Basic knowledge of metering, weighting, logging and other shipping procedures.
    • Basic computer skills required.
    • Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
    • General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
    • Contacts may occasionally be outside own department.
    • Contacts involve the exchange of information or data requiring some explanation or interpretation.
    • Excellent customer service, professional attitude and appearance are a must
    • Ability to work overtime & meet deadlines
    • Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.

    PHYSICAL DEMANDS/ WORKING CONDITIONS

    • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
    • May lift and/or move up to 50lbs.
    • Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
    • Good organizational skills

    What We Offer:

    Competitive pay & benefits

    Comprehensive training and development programs that prepare employees to advance from within.

    A company focused on creating a positive work and client environment.

    Employee discounts on entertainment, products, and services nationwide

    Come Join Our Team

    Job LocationsUS-CA-LOS ANGELES

    Posted Date2 weeks ago(4/30/2024 11:35 AM)

    Requisition ID

    of Openings 1


    Category (Portal Searching) Customer Service/Support

    Position Type (Portal Searching) Regular Full-Time

    Minimum Salary USD $18.00/Hr.

    Maximum Salary USD $22.00/Hr.

  • Department of Consumer Affairs

    Program Representative Iii

    2 weeks ago

    Department of Consumer Affairs Los Angeles County, CA, United States

    Under the general direction of the Program Manager I, the Program Representative III (Supervisor) is responsible for the supervision of staff and activities related to the Field Operations and Enforcement Unit. · **CalCareers Exams**: Once you find the job you want, we need to le ...

  • Department of Consumer Affairs

    Program Representative Iii

    2 weeks ago

    Department of Consumer Affairs Los Angeles County, CA, United States

    Under the general direction of the Program Manager I, the Program Representative III (Supervisor) supervises a Forensic Documentation Lab that provides BAR Enforcement staff with documented state undercover vehicles and forensic vehicle repair analysis services. · Please refer to ...

  • Children's Hospital Los Angeles

    Patient Services Representative Iii

    3 weeks ago

    Children's Hospital Los Angeles Los Angeles, United States

    Location/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...

  • C. R. LAURENCE CO., INC.

    Customer Service Representative Iii

    2 weeks ago

    C. R. LAURENCE CO., INC. Los Angeles, United States

    **Who we are**: · **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. **Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and ...

  • L.A. Care Health Plan

    Customer Solution Center Service Representative Iii

    1 week ago

    L.A. Care Health Plan Los Angeles, United States

    Customer Solution Center Service Representative III · **Job Category**:Customer Service**Department**:Customer Solution Call Center**Location**:Los Angeles, CA, US, 90017**Position Type**:Full Time**Requisition ID**:11270**Salary Range**: $55, Min.) - $69, Mid.) - $82, Max.)- Est ...

  • City of Pasadena, CA

    Community Services Representative Iii

    1 week ago

    City of Pasadena, CA Pasadena, United States

    The City of Pasadena Parks, Recreations, and Community Services Department is seeking a Community Services Representative III to perform tasks and assist in the operation of the Jackie Robinson Community Center. This is position will assist the community with identifying and acce ...

  • Elevance Health

    Membership Representative Iii

    3 weeks ago

    Elevance Health Woodland Hills, United States

    Job Family: MBR > Membership & Enrollment Rep · Type: Full time · Date Posted: May 10, 2024 · Anticipated End Date: May 31, 2024 · Reference: JR115890 · Description · **Title: Membership Representative III** · The **Membership Representative III **will be responsible for enrollme ...

  • State of California

    program representative iii

    2 weeks ago

    State of California Los Angeles County, United States

    Job Posting: Forensic Documentation Supervisor · Department of Consumer Affairs · JC Forensic Documentation Supervisor · PROGRAM REPRESENTATIVE III (SUPERVISOR), DEPARTMENT OF CONSUMER AFFAIRS $6, $8,581.00 per Month · Final Filing Date: 5/28/2024 · Application Methods: El ...

  • City Of Pasadena Ca

    Community Services Representative III

    4 weeks ago

    City Of Pasadena Ca Los Angeles, United States

    Salary : $48, $60,729.76 AnnuallyLocation : City of Pasadena, CAJob Type: Full -TimeJob Number: 24-206Department: Parks, Recreation and Community ServicesOpening Date: 04/18/2024Closing Date: 5/2/2024 11:59 PM PacificThe City of Pasadena Parks, Recreations, and Community Services ...

  • Citizens Business Bank

    Financial Sales Representative Iii

    3 weeks ago

    Citizens Business Bank Encino, United States

    Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. · - **Summary** · The FSR is responsible for selling the bank's products and services to existing and new prospects. The FSR is responsible ...

  • Automobile Club of Southern California

    Claims Service Representative Iii

    3 weeks ago

    Automobile Club of Southern California Diamond Bar, United States

    This position handles moderate to higher complexity claims matters involving material damage, property and / or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investig ...

  • City National Bank

    Implementation Operations Representative III

    8 hours ago

    City National Bank Los Angeles, United States Full time

    IMPLEMENTATION OPERATIONS REPRESENTATIVE III WHAT IS THE OPPORTUNITY? This colleague will be responsible for setting up business clients on various Treasury Management systems implementations and providing a variety of daily support functions (e.g., reconciling accounts, processi ...

  • City of Hope

    Patient Access Representative Iii

    1 week ago

    City of Hope Duarte, United States

    Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care lo ...

  • L.A. Care Health Plan

    Inside Sales and Retention Representative III

    3 weeks ago

    L.A. Care Health Plan Los Angeles, United States

    Salary Range: $55, Min.) - $69, Mid.) - $82, Max.) · Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated ...

  • L.A. Care Health Plan

    Customer Solution Center Service Representative III

    5 days ago

    L.A. Care Health Plan Los Angeles, United States

    Press Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Customer Solution Center Service Representative III · Job Category: · Customer Service · Department: · Customer Solution Call Center · Location: · Los Angeles, CA, US, 90017 · Posit ...

  • Bank of America

    Client Services Representative III

    1 week ago

    Bank of America Glendale, United States

    Client Services Representative III - Bilingual Cantonese · Glendale, California · **Job Description:** · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company a ...

  • Bank of America

    Client Services Representative III

    1 week ago

    Bank of America Glendale, United States

    Client Services Representative III - Bilingual Vietnamese · Glendale, California · **Job Description:** · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company ...

  • Bank of America

    Client Services Representative III

    1 week ago

    Bank of America Glendale, United States

    Client Services Representative III - Bilingual Vietnamese · Glendale, California · **Job Description:** · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our compa ...

  • Bank of America Corporation

    Client Services Representative III

    1 week ago

    Bank of America Corporation Glendale, United States

    Job Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...

  • Bank of America Corporation

    Client Services Representative III

    1 week ago

    Bank of America Corporation Glendale, United States

    Job Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...