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    Food and Beverage Manager - Moscow, United States - Tyler Bloom Consulting

    Tyler Bloom Consulting
    Tyler Bloom Consulting Moscow, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Elmhurst Country Club located in Moscow, Pennsylvania is looking to hire a service-centered, professional, forward-thinking, "hands-on", collaborative leader who can inspire and lead the staff to accomplish the goals set forth by management and the Board of Directors. The selected candidate should be a true thought partner not only for their Board, but be able to support their management team and staff to ensure a sense of ownership, creativity, accountability and teamwork.

    He or she must have a strong food and beverage background, demonstrate proven financial competencies in planning and monitoring annual budgets, and improve accuracy in forecasting. The Board and management team expects a General Manager to lead clubhouse operations, consistently improve overall member and staff experiences, and be a visionary to enhance Elmhurst's reputation in Northeast Pennsylvania.

    ABOUT THE CLUB:

    Tucked away in the beautiful Pocono Mountains, Elmhurst Country Club is best known for its meticulously maintained 18-hole championship golf course that has hosted multiple PGA tour events as well as regional tournaments and weekly leagues. With our recent million-dollar course improvements, Elmhurst is groomed for the professional golfer but is also inviting to the novice.

    Club Statistics:

    • Reports to Club President and Board of Directors
    • Supervises: Clubhouse staff, Accountant, Club Secretary, Head Golf Professional
    • Committees: Course & Grounds, Finance, Kitchen/Bar, Clubhouse, Carts, By-Laws, Golf, Entertainment, Membership, Employee Relations, Public Relations, Grievance and Pro Shop
    • $3.26M annual revenue
    • $1.27M in dues
    • $1.2M in food and beverage revenue
    • Total members -
      • Senior - 345
      • Social - 100
      • Intermediate - 50
    • Approximately - 60 staff members
    • There are 9 Board members, each serving 3-year terms
    • Position reports to General Manager/COO

    INITIAL PRIORITIES OF THE ROLE:

    • Fully immersed into F&B operations including financial controls, developing and maintaining standard operating procedures, high quality service standards, scheduling and inventory control.
    • Works in collaboration with the club financial team and administration to ensure all club financial processes, systems, records and communications are in alignment with POS.
    • Develop rapport and instituting professional training and education with direct reports; ensuring those individuals are heard, valued, and engaged to increase team cohesion to improve overall team level outcomes.
    • Learn, listen and evaluate the existing culture, team, systems/processes, history, traditions and build upon the foundation of Elmhurst's member experiences and social calendar.
    • Works in tandem with Golf Professional, Golf Course Superintendent and other key staff.

    SUCCESS TRAITS OF INDIVIDUAL:

    • Passionate club/hospitality professional, who clearly understands relevant industry metrics to success and comparable operations, including setting realistic performance benchmarks for Elmhurst Country Club, membership programming and activities, daily operations, short-term and long-term improvement plans.
    • Possesses a strong financial background with developing, monitoring and managing the annual operating budget and capital investments.
    • A socially poised and confident leader within the organization, who can clearly articulate the reasons "why" to both senior staff and the Board necessary changes or improvements of the club's products and services.
    • Pragmatic problem-solver, who can independently make decisions for their areas of expertise, but also rallies the senior leaders to build fact-based consensus to move the club forward in "big-picture" decisions.
    • Effective leadership skills to establish and maintain proper governance protocols, feedback channels, structures and action plans. Understands who, when and how to delegate to ensure attention to details and results.
    • Self-aware, confident, enthusiastic, persuasive influences, stimulates others to action
    • A hands-on, lead by example approach to developing and mentoring team members. Will naturally build solid, trustworthy relationships and place an importance on a "team-based" culture with a focus on attention to detail, process and precision, and department specific results.

    KEY RESPONSIBILITIES:

    • Oversees the Food and Beverage operations including staff development from the FOH and BOH teams.
    • Modernizes personnel policy; initiates and monitors policies relating to personnel actions and training and professional development programs.
    • Maintains membership with the Club Managers Association of America and other professional associations. Attends conferences, workshops and meetings to keep abreast of current information and developments in the field.
    • Coordinates and serves as ex-officio member of appropriate club committees, welcomes new club members; "meets and greets" all club members as practical during their visits to the club.
    • Provides advice and recommendations to the President and committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets.
    • Consistently assures that the club is operated in accordance with all applicable local, state and federal laws.
    • Coordinates the marketing and membership relations programs to promote the club's services and facilities to potential and present members.

    EDUCATIONAL AND CERTIFICATION REQUIREMENTS:

    • A certificate, associate's or bachelor's degree from an accredited university or college is highly desirable, preferably in Hospitality Management.
    • A minimum of 3-5 years of progressive leadership/management experience having a consistently upward tracking leadership experience in a similar business model club or similar hospitality operation known for having similar responsibilities.
    • Strong interpersonal and communication skills
    • Proven Food & Beverage background
    • Good judgment and sound decision-making skills, resolving problems in a timely manner, as confirmed in reference checking and interviewing of senior leaders.
    • Detail oriented with the ability to exercise good time management and organizational skills, as well as the ability to instill such core competencies in others with whom he/she will be working with if selected.
    • Industry certifications preferred but not required, preferred designations.

    SALARY AND BENEFITS:

    • Salary - $65,000-$75,000
    • Typical club benefits including professional development
    To learn more about the club, please visit:

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