Senior SOP
1 month ago

Job summary
We're scaling quickly and our biggest bottleneck right now is systems, SOPs,
and operational clarity.
Responsibilities
- Audit our current operations (guest comms,
maintenance, cleaners, damages, reviews etc.) - Create clear step by step SOPs for guest messaging
& escalation maintenance tracking & follow ups damage claims
(Airbnb Stripe insurance) cleaner coordination & turnovers daily VA shifts + EOD reporting
Job description
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