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General Manager - Sammamish, United States - Sasquatch Strength Sammamish
Description
Job DescriptionJob Description
Sasquatch hires based on our corporate culture. "Building better versions of ourselves and our community through fitness and education" is the Sasquatch mission statement. If this doesn't resonate with our employees, building the culture that we want will be next to impossible.
Culture begins with our employees and trickles down to our members. Our employees must prioritize both their continued education, as well as that of our members above all else.
They must be able to thrive on constructive criticism, have a burning passion for health and fitness, and a desire to share that passion with anyone who cares to listen.
If they have that passion, all of the skills necessary to fill any Sasquatch Strength role can be taught. Attitude and passion cannot.
General Managers are responsible for providing leadership and daily direction to the sales and fitness teams at Sasquatch Strength and creating a fun and supportive culture within the business for both staff and members alike.
As the lead for the sales function, GMs must execute a lead generation / marketing strategies plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle.
The General Manager must pose a high caliber approach to coaching and staff developmentResponsibilities
Properly manage and exceed all Sasquatch sales and operational budgets
Lead and coordinate initial and ongoing sales drivers (presale events, gym events, outreach)
Oversee the sales process and systems
Manage, monitor, coach-develop and evaluate the performance of all Sasquatch-related managers and staff
Ensure compliance with and adherence to Sasquatch business policies in daily gym operations
Monitor the hiring, training, and scheduling of all gym staff
Recruit and onboard all new gym employees
Educate and develop the sales team through approved training curriculum, proper feedback, and leadership
Build and maintain Sasquatch class size through scheduling optimization
Develop a high-energy culture through contests and incentive-based motivation
Model all gym activities through self-involvement (leading by example)
Train and mentor subordinates for ongoing success and future growth
Ensure Sasquatch branding through consistency and continuity in all actions
Empower, monitor, and evaluate specific responsibilities of sales team and fitness team
Manage disciplinary actions involving all gym employees
Responsible for meeting performance metrics (KPIs), revenue, ordering, inventory, payroll, cost controls and facilities maintenance
Be promotionally oriented and direct sales through company-required outreach programs
Work closely with the Head Coach to ensure proper communication between the sales team and the coaches
Qualifications
Management and Customer Service experience
Strong administrative skills
Demonstrated ability to lead
Comfort working with budgets, payroll, revenue and forecasting
Strong communications skills
Previous management experience is a plus'
'This Company Describes Its Culture as:
Outcome-oriented results-focused with strong performance culture
People-oriented supportive and fairness-focused
Contract Renewal:
Likely
Full Time Opportunity:
Yes
COVID-19 Precaution(s):
Remote interview process
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
Administrative Duties:
Setting and meeting goals for service, operations, and financial results
Maintaining excellent customer service standards
Inspecting and adhering to safety and sanitation guidelines
Performing front-line customer service
This Job Is:
Open to applicants who do not have a college diploma
Work Remotely
No
This Job Is Ideal for Someone Who Is:
Dependable more reliable than spontaneous
People-oriented enjoys interacting with people and working on group projects
Autonomous/Independent
enjoys working with little direction
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