Hotel Front Desk Clerk - Austin, TX
1 day ago
Job description
Job Summary
Join our dynamic hospitality team as a Hotel Front Desk Clerk, where you will be the welcoming face and first point of contact for our guests. Your energetic and friendly demeanor will ensure every guest feels valued and cared for from check-in to check-out. This role offers an exciting opportunity to showcase your customer service skills, hospitality management expertise, and multilingual abilities in a vibrant resort or hotel environment. You will manage guest inquiries, facilitate reservations, handle night audits, and uphold the highest standards of guest relations to create memorable experiences for every visitor.
Duties
- Greet guests warmly upon arrival, providing exceptional customer service and ensuring a smooth check-in and check-out process
- Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously
- Handle guest requests, complaints, and special accommodations with tact and efficiency
- Conduct night audit procedures to reconcile daily financial transactions and ensure accurate reporting
- Maintain detailed records of guest information, reservations, and billing using hotel management software
- Assist with guest relations by providing local information, amenities details, and personalized recommendations
- Support front desk operations by coordinating with housekeeping, maintenance, and management teams to ensure seamless service delivery
Requirements
- Proven experience in hotel management or front desk operations within a hospitality setting
- Strong customer service skills with the ability to handle diverse guest needs confidently
- Multilingual or bilingual capabilities to communicate effectively with international guests
- Knowledge of hotel management systems and night audit procedures
- Excellent phone etiquette and proficiency in managing multi-line phone systems
- Ability to work flexible hours, including nights, weekends, and holidays in a fast-paced environment
- Familiarity with guest services, hospitality standards, and resort operations is highly desirable
Embark on a rewarding career where your enthusiasm for hospitality makes a difference We are committed to fostering an inclusive environment that values your skills and passion for delivering outstanding guest experiences. Join us to be part of a vibrant team dedicated to excellence in hospitality management
Pay: $ $16.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Similar jobs
We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. · Assisting guests efficiently courteously and professionally at all times. · Maintain a high level of service ...
2 weeks ago
Are you looking for a job that makes a difference? Do you have a passion for helping others? · ...
1 month ago
The Front Desk Clerk – Overnight (Floater Positions are required to travel to different properties), is responsible for the daily operations at supportive housing properties during evenings and weekends. · Fulfill office administrative and receptionist functions: answer phones, r ...
1 week ago
The Lead Front Desk Clerk is responsible for the support and guidance of evening staff of the 24- hour front desk team and some administrative duties. · This position will also fulfill all duties of a Front Desk Clerk to include working shifts, interacting with residents, communi ...
1 week ago
The Front Desk Clerk – Overnight is responsible for the daily operations at supportive housing properties during evenings and weekends. · Fulfill office administrative and receptionist functions: answer phones, respond to property inquiries, respond to emails etc. · Provide excel ...
1 month ago
Position Description: The Front Desk Clerk – Overnight (Floater Positions are required to travel to different properties), is responsible for the daily operations at supportive housing properties during evenings and weekends. · ...
1 week ago
We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. · ...
6 days ago
We are looking for people with a passion to serve others who will provide excellent customer service at our hotel. · Assist guests efficiently, courteously and professionally at all times. · Maintain a high level of service and hospitality. · ...
3 weeks ago
+The Lead Front Desk Clerk is responsible for the support and guidance of evening staff of the 24-hour front desk team and some administrative duties.+ · +The position will also fulfill all duties of a Front Desk Clerk to include working shifts, interacting with residents, commun ...
1 month ago
The Lead Front Desk Clerk is responsible for the support and guidance of evening staff of the 24-hour front desk team and some administrative duties. · ...
1 month ago
We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. · ...
3 weeks ago
We may be the right organization for you: VOA - Texas. · ...
3 weeks ago
We are seeking a dedicated and professional Front Desk Agent to join our hospitality team. · ...
4 weeks ago
We are looking for Front Desk Associates to join our team at The Element Austin Round Rock. You will be responsible for making reservations, checking in/out guests and assisting with guest solutions. · Complete Front Desk activities related to guest check-ins and check-outs. · Re ...
1 month ago
Hotel Equities is searching for a remarkable Front Desk Clerk at Courtyard by Marriott Austin Round Rock. · Responds in a professional and courteous manner to arriving guests by providing accurate information and services. · ...
1 month ago
+We are looking for Front Desk Associates to join our team. This position is responsible for making reservations, checking in/out guests, and assisting with guest solutions. · +Complete Front Desk activities related to guest check-ins and check-outs in accordance with established ...
1 week ago
The Front Desk Clerk is responsible for responding to arriving and departing guests by providing accurate and timely information and services. · ...
1 month ago
We may be the right organization for you: VOA - Texas. · Provides a friendly, supportive presence and connection for tenants... · ...
3 weeks ago
The Front Desk Clerk is responsible for the daily operations at supportive housing properties during evenings and weekends. · Fulfill office administrative and receptionist functions: answer phones, respond to property inquiries, respond to emails, etc. · Provide excellent custom ...
3 days ago
The Front Desk Clerk represents Foundation Communities and is responsible for the property while on duty.This position profile identifies the key responsibilities and expectations for performance. · ...
2 days ago