Real Time Specialist - Schaumburg

Only for registered members Schaumburg, United States

1 month ago

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Full time $41,300 - $59,000 (USD)

Job summary

This role is responsible for monitoring and managing the real-time performance of numerous Operations teams at Paylocity.

Responsibilities

  • Monitor call volume, staffing levels and agent adherence to schedules trends across all communication channels (phone/chat/email)

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