-
Diamond Dynamics Cienega Springs, AZ, United States FreelanceWe are looking for dedicated and motivated employees (m/f/d) to join our team of Service Agents (m/f/d) for passenger assistance at Frankfurt Airport in Cienega Springs, AZ. As one of the busiest airports in Germany, we offer a dynamic and first-class working environment · Are yo ...
-
Guest Services Agent
22 hours ago
HRI Properties Lake Havasu City, United StatesJoin the team at The Nautical as a Guest Services Agent · We are looking for someone with great hospitality experience to create amazing experiences for our guests · Must maintain complete knowledge and comply with all hotel and departmental policies and procedures. · • Obtain as ...
-
Secretary
3 weeks ago
Indian Health Service Parker, United StatesLocations: Parker, AZ | Winterhaven, CA · Type:Federal · Salary Range:Per Year · Open Period:3/29/2024 to 4/29/2024 · Summary:To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you ...
-
She Recruits, LLC Lake Havasu City, United StatesJob Title: Anesthesiologist · Location: Lake Havasu City,AZ · Company Overview: We are dedicated to delivering high-quality, patient-centered care in a compassionate and efficient manner. As we continue to expand our services, we are seeking a skilled and motivated Anesthesiologi ...
-
New Services Representative
1 week ago
UNS Energy Corporation Lake Havasu City, United StatesNew Services Representative · Company UniSource Energy Electric · Location Lake Havasu, AZ · Requisition ID 5610 · About Us · UNS Energy Corporation ) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. ) , the largest investor-owned electric and gas distribution ut ...
-
Insurance Agent
1 week ago
Comparion Insurance Agency Lake Havasu City, United StatesSchedule: Full-Time Salary Range: USD $ $ Job Category: Sales - Comparion Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role ...
-
Insurance Advisor
1 week ago
Ty Schraufnagel Agency Lake Havasu City, United StatesThe Ty Schraufnagel Agency of American Family Insurance is looking for a positive, motivated individual to join their championship team as a full-time Insurance Risk Advisor. · Required Skills: · Consistently maintain a positive, upbeat attitude · Outstanding at follow-up · E ...
-
Property Manager
2 weeks ago
Mohave Realty Lake Havasu City, United StatesJob Description · Job DescriptionWe are seeking a Property Manager to become a part of our team You will help plan and facilitate real estate activities and transactions. · Responsibilities: · Investigate and resolve tenant complaints · Inspect properties and arrange for repairs ...
-
Insurance Sales Associate
1 week ago
Ty Schraufnagel Agency Lake Havasu City, United StatesJob Description · Job DescriptionThe Ty Schraufnagel Agency of American Family Insurance is looking for a positive, motivated individual to join their championship team as a full-time Insurance Risk Advisor. · Required Skills:Consistently maintain a positive, upbeat attitude · Ou ...
-
Back Office Medical Assistant
2 weeks ago
All's Well Lake Havasu City, United StatesJob Description · Job DescriptionLooking for the next step in your career? · Join a fast-growing multi-office healthcare organization with great pay up to $23/hr (depending on experience) and a fantastic benefits package A well-established medical office in Lake Havasu, Arizona ...
-
Buyer
3 weeks ago
NexGen Cryo Lake Havasu City, United StatesJob Description · Job DescriptionWe are looking for an experienced Purchased in charge / Buyer to help us without Purchasing Process orders with some knowledge of the LNG Pump market. · SCOPE OF POSITION: · The Buyer will play a vital role in the procurement process of goods and ...
-
Customer Service Level 1 and Level 2
1 week ago
Coach-Net RV Motor Club Inc Lake Havasu City, United StatesJob Description · Job DescriptionCustomer Service Agents- Level 1 and Level 2 · General Position Description/Responsibilities · Under the supervision of the Customer Service Manager, Level 1 and Level 2, is responsible for processing inbound and outbound calls to the point of res ...
-
Insurance Advisor
3 weeks ago
Ty Schraufnagel Agency Lake Havasu City, United States Full timeThe Ty Schraufnagel Agency of American Family Insurance is looking for a positive, motivated individual to join their championship team as a full-time Insurance Risk Advisor. · Required Skills: Consistently maintain a positive, upbeat attitude · Outstanding at follow-up · Excell ...
guest services agent - Parker, United States - BLUEWATER CASINO & RESORT
Description
Job Details
Job Location
BlueWater Resort and Casino - Parker, AZ
Salary Range
$15.00 Hourly
Description
SUMMARY:
Responsible for guest satisfaction, maximizing room occupancy and average daily rates. Participates all front office department standards, and resolves guest problems. Responsible for meeting or surpassing all departmental goals and objectives.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Makes eye contact, smiles and greets guests warmly and sincerely. Function as first line representative of customer service for our guests. Be knowledgeable of all promotions, general area information, etc., to assist patrons. Assist Marketing & Entertainment in all promotions and special events. Performs and improves efficiency with guest registration and check out. Responsible for proper cash/credit card/check handling applications.
Confers and cooperates with other departments to ensure coordination of activities and efforts, especially guest satisfaction and safety/security of guests.
Completes all pertinent information reports as needed. Is trained in all guest services and reservation tasks. Provides proper security, safety and emergency procedures as required for guests and fellow employees. Complies with BlueWater Resort & Casino rules and regulations. Complies with Federal, State and Tribal laws. Works in a safe manner; complies with company and OSHA safety regulations. All other duties as assigned (non-gaming functions and issued gaming license permitting).KNOWLEDGE, SKILLS & ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
Must demonstrate the ability to solve hotel related problems; clear verbal and written communication skills are required.
Employee must be able to deal patiently with guest complaints and remain courteous when faced with difficult or aggravated people.
The ability to multi-task and stay organized is essential to job performance. Should have a clear and pleasant speaking voice and be fluent in English.Qualifications
QUALIFICATIONS & REQUIREMENTS:
High school or GED equivalent preferred. Must be computer literate and must be available to work any shift/weekends and/or holidays as assigned. Professional appearance and manner is required. Good communication skills and problem-solving skills are a must; verbal communication and listening skills are especially important.
Must be able to deal patiently with problems and complaints and to remain courteous when faced with difficult or angry people.
Able to work independently within specified time constraints.PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Must be able to lift up to twenty-five pounds. Must be able to stand for extended periods of time (up to 6 hours without sitting). Must be able to sit for extended periods of time.
WORK ENVIRONMENT:
Fast paced work environment with many variables that contribute to daily challenges. Involves working in close quarters with other staff members and hotel/resort guests.
ACCESSIBILITY:
Limited
Disclaimer:
The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent.
The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position.
Additional duties are performed by the individual currently holding this position and additional duties may be assigned.
